Flight Attendant Administrative Assistant
Resume:
Jeanette G. Iervolino-Marrone
*B Drake Street
Manchester Township, NJ 08759
(H) 848-***-****
(C) 347-***-****
******************@*****.***
I am seeking to obtain a position where I can utilize my strong interpersonal and office skills, including comprehensive administrative experience. Strong communication skills together with the ability to discharge multiple responsibilities efficiently results in the achievement of company-wide goals. I am looking forward if given the opportunity to discuss arranging an interview at your convenience. Experience:
Executive Receptionist/Administrative Assistant
Willkie Farr & Gallagher LLP, New York, NY
March 2003 – April 2019
● Provide full executive receptionist customer service.
● Meeting and greeting, interacting with Fortune 500 clients daily.
● Assist with meeting clients and event planning.
● Answering of telephone calls and taking messages.
● Maintained daily function list for daily scheduled conferences.
● Schedule and coordinate conference room reservations, luncheons, events and other similar activities for Willkie Farr & Gallagher LLP.
● Maintain and update firm phone directory.
● Assist supervisor with new attorney hire, reception department, processing all invoices, travel arrangements and expense invoices.
● Interview and delegate scheduling of receptionists daily duties; lunches, overtime, vacations.
● Duties also include with accounting Petty Cash Department.
● Assist with typing of correspondence, memos, mail, and faxes.
● Interact and coordinate with Food, Audio Visual and Housekeeping Service.
● Assist Director of Facilities with reports for Board Room, Committee assignments and Events.
Flight Attendant Manager
Continental Airlines, Denver, Colorado
May 1994 – February 2003
KEY ACCOMPLISHMENTS
● Welcomed passengers, explained and implemented flight safety security procedures and the confirmation of safety measures together with cabin and crew members.
● Completed safety inspections before takeoff and landing consistent with company practices and FAA regulations.
● Performed security sweeps sporadically all through the flight.
● Served food, inflight purchase sale of beverages to passengers and made flight announcements. Coordinated the service arrangements together with food and beverage and tax-free shopping on board.
● Ensured that all essential supplies are on board.
● Ensured safety of passengers during take-offs and landings and emergencies.
● Assisted the flight and ground crews. Provided emergency help to crew and passengers when essential.
● Informed and educated passengers on any unforeseen circumstances.
● Helped in emergency and non-emergency situations.
● Checked the condition of the aircraft cabin.
● Devised a manual for safety protocols and facilitation of first class customers in usage of various entertainment systems.
● Assisted in maintaining aircraft stock supplies and cleaning.
● Maintained the entertainment systems in orderly and functional condition.
● Replenished and refreshed toilets.
● Initiated and implemented a prompt expense reporting system inclusive of stocking details that led to availability of ample on board stock at all times. Executive Receptionist/Administrative Assistant
Furman Selz Capital Management, New York, NY
May 1990 – May 1994
● Meet and greet fortune 500 clients and scheduled daily appointments.
● Scheduled conferences rooms and coordinate client luncheons.
● Assisted with typing of correspondence, memos, faxes, expense reports, personal agenda and daily itinerary for the Chairman.
● Liaison between Manager, Traders
● Assist with PMA posting trades on APL daily.
● Screened all phone calls and forwarded to appropriate individuals.
● Scheduled Travel Itinerary for clients, COO, CEO, Traders, and Directors.
● Duties included sorting mail, copies, faxes and filing.
● Responsible for Proxy Voting.
● Accounting Petty Cash.
● Implemented training for all new temps assigned for receptionist duties. Technical Skills
● MS Word, Excel, Outlook, Timberline, PowerPoint
● EMS, ESP and CRS Systems, LLC: provides a tool to coordinate and streamline client’s Operations; RSVP reservations, a reservation system to manage the conference room reservation process.
Telephone Skills
● AT&T
● Cisco System
● ShoreTel phone system
● Dimension
● Horizon System
● Meridian System
● NEC System
● Northern Telecom
● Rolm System
Core Competencies
● Adaptability
● Confidentiality
● Communication
● Decision-making and judgment
● Initiative
● Organization and planning
● Team work
● Trustworthy
References
Available upon request
Contact this candidate