Accounts Receivable Billing Analyst

DR. WENDY W. HICKS

*** ****** *****

SUFFOLK, VA 23434

MOBILE: 757-***-****

EMAIL: *********@*****.***

EDUCATION

Liberty University, Lynchburg, VA; Doctorate in Business Administration Leadership: Graduated June 2022 GPA 3.70

Saint Leo University/Tidewater Community College-24 Accounting Credits

Saint Leo University, Chesapeake, VA; Masters Business Administration (MBA),

Graduated December 2016 GPA 3.52

Saint Leo University, Norfolk, VA; Bachelor of Arts in Business Administration Management,

Graduated December 2013, GPA 3.52

Tidewater Community College, Portsmouth, VA; Associate of Science, Social Science, Graduated May 2011, GPA-3.21-Cum Laude

Tidewater Community College, Portsmouth, VA; Associate of Science, General Studies,

Graduated August 2010, GPA-3.27-Cum Laude

Tidewater Community College, VA Beach, VA; Certification Medical Transcription,

Graduated

May 2002, GPA-3.3-Cum Laude

Virginia State University, Petersburg, VA; Major-Business Administration

(Completed 72 hours-8/1985-8/1988)

Granby High School, Norfolk, VA; Vocational Diploma

Graduated June 1985

EXPERIENCE

05/2010-Present-40 hours per week: Accountant; GS-0510-12

NAVFAC FACILITIES ENGINEERING COMMAND-MIDLANT, 9324 Virginia Avenue Norfolk, VA 23511

Supervisor; Dana Coleman

Lead Accountant for Prior Year and Private Party as a GS-510-12. Serve as the lead liaison between department and Defense Finance Accounting System (DFAS). Serve as the lead backup to the Supervisor when out of the office and in various management meetings. Provide excellent leadership skills, financial management analysis, validation, and operations oversight regarding complex issues, development progress on financial transactions and client coordination issues reporting status directly to Supervisor, Accounting Officer, and Headquarters. FM Certification Level II completed.

Standardized monthly comparative analysis using various accounting systems on customer accounts to determine and develop valid explanations for accounting discrepancies and inconsistencies in reported financial data. Aanalyze data in financial reports in accounting, and assist with financial documentation for budget execution, budget formulation, and various audits. Provide direction and implement financial management guidance, instruction, and training to business lines, PPV clients, contractors, program analyst, financial analysts on standard operation procedures (SOPs). Work closely with Supervisor on developing measures for the use of funds and resolving financial management and audit readiness problems to support the organization’s programs and organization goals. Collect, gather, and investigate complex issues, which require extracting detail documentation for financial transactions and budgetary requests to resolve discrepancies. Serve as the Lead Accountant on all quarterly DARQ, Triannual Reviews, commander checklist audits and TAR samples required by headquarters. Substantiate financial transactions by auditing and reviewing financial reports, reimbursable orders, charts, graphs, and other financial data to ensure financial data is accurate and consistent with organizations objectives. Follow FIAR principles and guidance focusing on financial reporting objectives needed to demonstrate audit readiness. Maintain accounting controls by preparing and recommending policies and procedures to ensure all practices comply with accounting standards. Direct internal audits to ensure effective and efficient compliance on all accounting transactions recorded in the accounting system. Support the month and year-end close-out process to meet organizations deadlines and goals.

Research and interpret rules and regulations of financial directives, appropriation laws, policies and regulations including Financial Management Regulation (FMR), Federal Acquisition Regulation (FAR), Federal Appropriations Act, Department of the Navy (DON), NAVCOMPT, NAVFAC and other DOD department/agencies. Experienced in analyzing and reviewing monthly reconciliations of key subsidiary accounts in various accounting systems for Navy Working Capital Fund (NWCF) and General Fund. Coordinate, distribute, and compile quarterly triannual report working closely with General accounting and public work business lines to ensure the accuracy of data produced by the accounting systems to meet required deadline.

Serve as the lead and primary point of contact for Public Private Venture (PPV) Housing and all Private Party accounts working closely with the business lines. Communicate directly to NAVFAC ML, Supervisor, Accounting Officer, Comptroller, and NAVFAC Headquarters (HQ). Serve as the lead Accountant for generating and processing monthly billing in DWAS to ensure all funds received each month is billed accurately to each command and submitted to DFAS by the last business day of the month. Provide management support services, activities, and contractors with comprehensive data analysis in areas such as fiscal planning for NAVFAC Mid-Atlantic. Responsibilities include maintaining accurate accounting and inventory records of all accounts receivable by regulating and reconciling the amount of funding received. Provide leadership skills when communicating and distributing assignments and projects to co-workers by mandated deadlines. Execute and distribute various accounting reports to clients and upper management. Collaborate with DFAS on financial transactions in response to data calls to submit to headquarters and DFAS for resolution on various issues and to maintain and reconcile accurate records for the Department of the Navy Industrial Budget Information System (DONIBIS), as well as provide backup documentation to resolve issues.

Review and track all checks received in the Accounts Receivable department to ensure they are submitted to Defense Finance Accounting System (DFAS) in a timely manner. Experienced in utilizing general ledger expenditures to perform cost transfers and adjustments to job order numbers to correct credit billing on funding shortages to ensure that customer funding is in-line with authorized funded amounts. Work closely with Supervisor, Accounting Officer, Comptroller, NAVFAC Atlantic and NAVFAC HQ in collection efforts to reduce a three-year deficit by 75% from one of NAVFAC Midlant’s major private contractors. Track, control, and process payments using various accounting systems. Acknowledged and received special recognition from the Admiral for reducing unbillables and reconciling one of the most highly profile PPV accounts.

Plan, coordinate, and interpret research, evaluate, and identify errors on various financial reports and recommend solutions to minimize errors. Provide findings to upper management, business lines (ex. BSVE Product line, utilities, environmental) to determine the best method of corrective action and recommendations to improve audit readiness. Provide Accounts Receivable details for monthly metric execution reports to headquarters. Process cash collection vouchers (DD1131’s), allocating funds to correct customer funding. Possess leadership skills during the facilitation of Financial Management (FM) rotation for Private Party and Accounts Receivable (A/R). Create, modify, and adjust Cognos queries to resolve daily customer disputes and inquires. Develop and prepare financial reports from CIRCUITS as backup documentation to support BIMS funding reports. Train financial technicians on cash log and research for checks submitted to headquarters.

Strong oral and written communication skills; ability to work independently and effectively as an integral team member. Highly skilled in gathering and assimilating data into a feasible plan; specialized in handling multiple tasking including short fuse and urgent tasking with prompt deadlines; strong analytical and leadership skills; experience with financial systems for tracking, receiving, and reporting. Perform an exceptional amount of administrative, financial, technical, and analytical duties include working with commodity managers regarding funding and billing issues.

Interact with business line managers to ensure funding is provided to cover cost for services to minimize un-billables. Primary liaison for various un-reconciled financial transactions on current and prior year unbilliables. Coordinate with utility billing analyst and product line coordinators for maintenance and transportation on funding received to reflect revenue for services rendered toward their Net Operation Results (NOR) target. Perform data analysis through continuous monitoring and maintenance, ensure accurate account balances and report apparent discrepancies to respective funding administrator. Assisted with FIP (Financial Improvement Plan) ensuring financial data, documentation, and operations for internal controls were within state guidelines.

7/2008 to 5/2010- 40 hours per week; Financial Analyst II/Contractor

NAVFAC FACILITIES ENGINEERING COMMAND-MIDLANT (Alutiiq),

9742 Maryland Avenue, Norfolk, VA 23511

Supervisor; Sandra Bailey

Receive and accept funding documents in accordance with the financial management regulation (FMR), and NAVCOMPT, NAVFAC, appropriation laws, and other financial directives. Develop various accounting budget reports to be used by internal and external customers for research. Create, and analyze financial reports to ensure the accuracy of date of service, funding authority, and rates. Serve as a primary point of contact for compiling and distributing CIRCUITS reports to Accounting Officer. Provide Comptroller and Management with status of funding for special projects and programs for outstanding government and commercial accounts receivable. Ensure billing and collections are processed correctly to ensure compliance with NAVFAC and DOD policies. Additional duties include reducing outstanding unreconciled accounts receivable, as well as, making recommendations, such as cost adjustments or write offs. Work closely with DFAS staff to assist with complex billing problems.

Possess specialized experience that demonstrates advanced knowledge of accounting techniques and skills needed to analyze complex financial matters within our accounting system. Utilize skills and knowledge of DWAS and various NWCF systems, instructions, and procedures to ensure transactions are following policies and procedures. Responsible for querying and extracting various financial data from Oracle Discover, BIMS and DWAS and compile into monthly reports utilized by Accounting Officer and Comptroller to determine financial status in meeting EOY target and Net Operating Result (NOR). This information is also used to assist with identifying and analyzing shortfalls in business lines, comparing, and tracking historical data trends and a monthly un-billable analysis.

Selected as a backup for FED NAVFAC Europe Southwest Asia (EURSWA). Duties included providing support and processing funding for Bahrain, ROTA, and Sigonella, Naples, and Souda Bay. Selected as A/R Employee of the Month in June 2009 for exceptional performance in processing funding documents in a timely manner and less than a year of time served. Have knowledge of NWCF accounting and budgeting principles and procedures to examine and solve discrepancies utilizing analytical reasoning and sound judgment. Respond to customer requests for clarification of various NAVFAC reports, the accounting system, and data as it relates to billing and funds control. Analyze reports to ensure balance and compliance with regulations and procedures.

9/2007 to 7/2008; 20-25 hours per week; Project Inclusion Administrative Coordinator

United Way of South Hampton Roads, 2515 Walmer Avenue, Norfolk, VA 23541

Supervisor; J.R. Locke, 757-***-****

Responsibilities include compiling and typing routine correspondence, reports, tabulations, and other materials with a high degree of speed, accuracy, and good judgment. Support the Director of Project Inclusion to manage and facilitate the following: information flow, recruitment of leadership training participants at all levels, following through with all related activities, encouraging feedback from all concerned, developing support materials, meeting all deadlines, and preparing an in-depth analysis at the end of the leadership training project to evaluate results in conjunction to program goals and objectives.

Maintain the development of Project Inclusion Connection quarterly newsletter and provide creativity to coordinate the operational requirements of the leadership development program. Attend meetings to support the programs and activities of the Project Inclusion Leadership Development Program and the Project Inclusion Alumni Association. Responsibilities also include recruiting class participants, class instructors, confirm venues, and coordinate the graduation exercises and their related activities to ensure success of the leadership development program.

CERTIFICATIONS:

Financial Management CERTIFICATION LEVEL II-Completed 7/2022

Financial Management CERTIFICATION LEVEL I-Completed 6/2016

MEMBERSHIP:

Delta Sigma Theta Sorority Inc.

AWARDS

Naval Facilities Engineering Command-Recognition Coin- 2/2012

Notary Public for Commonwealth of Virginia- 2/2000-2/2011

REFERENCES:

Available upon request

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