Michele Williams
*******************@*****.***
CAREER HIGHLIGHTS
Excellent skills as a receptionist and mail room processor
Experience as a customer service representative
Previous experience as a Child Care Provider and a housekeeper
SKILLS & QUALIFICATIONS
Proficient in Microsoft Word, Excel and Powerpoint
Excellent communication skills
Problem solver and very patient with customers
Filing and phone skills are excellent
PROFESSIONAL EXPERIENCE
Housekeeper
The Pearl Nursing Center
1335 Portland Avenue, Rochester, N>Y> 14621
August 14, 2021 to January 27, 2023
I cleaned common areas, nurse station and bathrooms. I cleaned resident rooms, dusting, sweeping and mopping.
Child Care Provider
Self Employed
111 Herald St. Apt. 2 Rochester, N.Y. 14621
March 20, 2017 to January 15, 2021
I was the sole provider for 5 children at my home. I made meals, changed diapers, made bottles and bathed the children. I made lesson plans, weekly emergency drills and all around fun for the children.
Electronic Assembler
Yoh LLC
1425 Jefferson Road Rochester, N.Y.14607
February 21, 2016 to November 30, 2016
I read blueprints for electronic\ assemblies, I repaired and reworked electronic components to boards and made additions on an assembly line.
Customer Service Representative
Verizon Wireless
April 10, 2014 to September 01, 2015
1065 E. Ridge Road Irondequoit, N.Y. 14621
Trained to help customers with billing, adding to service and trouble shoot problems
Helped new and existing accounts and also helped with shipping new devices.
Receptionist
APR Consulting
1370 Valley Vista Drive Suite 280 Diamond Bar,CA 91765
June 03, 2013 to April 01 2014
I was a receptionist at Ametech Electronics. I filed, answered phones made appointments and delivered mail to all department. I used copiers and computers daily.
EDUCATION
Sodus Central High School
Data Processing and Data Entry
Electronic assembler
Strong team player always on time and dependable
Very dependable always early and will stay late
Licensed with Child Care Council as well as a mandated reporter
Always cleaning and neat. Housekeeping and Cooking skills
Child Care Council Licensed Member
CPR Certificate