Customer Service Delivery Driver
Resume:
Fred Hill
Customer Service, Delivery Driver, Counter Help, Retail Services, Sales Floor, Warehouse Fulfillment Services, DO anything you need done…responsibly!
*********@*****.***
I'm ready to work any job that will enhance your bottom line! I want a responsible job where I WORK at a regular, physical JOB, helping customers efficiently and with consideration of your needs that will optimize you profits and bottom line!
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Customer Service and Sales, warehouse, and Merchandising inventory
NELSON'S Ace Hardware -
Visalia, CA
January 2019 to May 2022
Customer service, merchandising and sales with home improvement projects, repairs, building, paint, electrical, plumbing and gardening needs! I order and restock inventory, cut glass and plexiglass, mix paint, advise on home remodeling- repairs- involving plumbing, electrical, gardening and building.
Drug and Alcohol Counselor
New Heights Outpatient Recovery Services -
Visalia, CA
2010 to 2018
My responsibilities as an outpatient substance abuse counselor included direct management of a full client caseload comprised of individuals involved in court ordered addiction recovery treatment and services for alcoholism and drug addiction. I met regularly with each of my clients to perform assessments, establish and implement goals and activities associated with their Treatment Plan. I drug tested clients and reported findings to referral sources. I have completed certification with the CAARR Institute. I was recently a full-time college student with a 4.00 GPA with a Human Services major.
Executive Director
Tulare Emergency Aid Council -
Tulare, CA
2007 to 2010
I managed a nonprofit organization that helps impoverished families in Tulare County with food, rent, utilities and other support. I maintained and operated this business with an annual budget of $300,000.00; performed all management duties and fund raising. I was very active in community affairs and with the media. I wrote grants and interfaced professionally with local and State government agencies in order to further our community-help based agenda.
Operations Director
U.S. Security Associates, Inc -
Colorado Springs, CO
2002 to 2007
I worked as Area Manager and then Operations Manager where I managed a large portfolio of security accounts in Colorado Springs, Monument and Pueblo Colorado. I supervised and managed approximately 350 employees, armed and unarmed, working over 7000 contract hours per week. I supervised approximately 100 armed and uniformed security officers working in various financial institutions, in that capacity.
Executive Director
No. Co. Humane Society -
Oceanside, CA
1998 to 2002
I was hired to revise and develop new programs restructure and train a staff of 40 employees and develop a new business approach to fund development. Responsibilities included all media and press relations, image enhancement and writing the newsletter. I managed an annual budget of 1.5 million with two municipal animal control contracts. I was a sworn State Humane Officer with the authority to enforce the law, arrest violators and I taught in the State Academy.
Assistant Director/Captain
Los Angeles SPCA -
Los Angeles, CA
1984 to 1998
Enforced the laws related to animal cruelty in an armed-uniformed-law enforcement capacity. I arrested individuals for
Violations of State and local laws, I wrote search warrants, collected evidence and testified in court. I attained the rank of Captain and Assistant Director in charge of the Department of Animal Welfare Investigations and Rescue Services.
Deputy Sheriff/Police Officer
San Diego Sheriff's Office and SDPD -
San Diego, CA
1974 to 1984
After completing the Academy with the Sheriff's Office, I was assigned to the jail for two years. I transferred to patrol with the San Diego Police Department where I enforced the law; arrested violators; issued citations; investigated crimes; testified in court and performed several other law enforcement related duties. I also worked one year in the Vice Unit and one year in the Street Narcotics Unit. During my last year on the department I investigated illegal animal fighting near the San Diego/Mexico border. This led me to a career in animal cruelty investigations.
Hill Resume-
Education
Under Graduate Program in Human Services
College of the Sequoias -
Visalia, CA
2010 to 2011
Bachelor's Program in Organizational Leadership
Fresno Pacific University -
Visalia, CA
2009 to 2010
Under Graduate Program (Law Enforcement) in Criminal Justice Program
San Diego Mesa College -
San Diego, CA
1974 to 1979
Miramar College, San Diego Sheriff's Academy -
San Diego, CA
Skills
• Manaement, Training, Administration, Customer Service, Law Enforcement, Private Security, Non-Profit (501(c)3) Consultant, Substance Abuse Counseling
• Retail Sales and Customer Service (10+ years)
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Grant Writing
• Portfolio Management
• Social Work
• Program Development
• Law Enforcement
• Case Management
• CCTV
• Crisis Intervention
• Security
• Fundraising
• Individual / Group Counseling
• Surveillance
• Merchandising
• Conflict Management
• Event Planning
• Program Management
• Mental Health Counseling
• Budgeting
• Cognitive Behavioral Therapy
• Human resources
• Customer service
• Schematics
• Store management
• Remodeling
• Planograms
• Supervising experience
•
• Interior design
• Excellent communications skills, combined with effective conflict management. (10+ years)
Certifications and Licenses
Substance Abuse Counseling Certification
Certified Substance Abuse Counselor
Additional Information
CERTIFICATES
• Certified Substance Abuse Counselor
• Graduate of the CARR Institute drug and alcohol counseling
• Instructor in the San Diego Police Academy
• Instructor in the State Humane Academy
• Basic P.O.S.T. Certificate (Police Officers Standards of Training)
• Academy Completion Certificate S.D.P.D.
• San Diego Sheriff’s Academy Graduation Certificate
• Advanced Officers Training Academy Graduate
• Field Training Officers Academy Graduate
• San Diego Police Academy Instructor
• State Humane Academy Instructor
• Advanced Self Defense and Baton Training Instructor
• Gas Chromatograph Intoxemeter Operator
• Crime Scene Analysis and Tactical Planning Certified
• Basic Radiological Monitoring and Disaster Preparedness Certified
• Cardiopulmonary Resuscitation and Advanced First Aid
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