BRANDON DUSWALT
CUSTOMER SUCCESS PROFESSIONAL
Cypress, TX 77429 *******.*******@*****.*** 832-***-**** linkedin.com/in/brandon-duswalt-309823268/
PROFILE SUMMARY
Dedicated and Adaptable Customer Success Professional with experience in Operations Management and Education. Effectively interfaces with diverse audiences and recognized for building trustful relationships.
Core Competencies Include:
Operations Management People Management Teaching & Instruction Diverse Audience Interfacing Problem Solving Recommendations & Solutions Communication Collaboration Coach & Mentor
PROFESSIONAL EXPERIENCE
TEACHER
08/2020-PRESENT: MAGNOLIA INDEPENDENT SCHOOL DISTRICT – MAGNOLIA, TX
●Serve as Team Lead, Coach, and Mentor to other teachers and create and facilitate lesson plans.
●Write instructional material to meet curriculum standards and manage student needs towards positive learning outcomes.
●Comply with Federal, State, and Local laws 100% of the time by following TEKS standards and following initiatives.
TEACHER
08/2016-06/2020: LAMAR CISD – ROSENBERG, TX
●Executed differential instruction for students and taught the subject of History at 2 locations.
●Addressed needs of various audiences including students, parents, and fellow teachers through differentiated instruction.
●Recorded a pass rate of 76% which exceed the national and state average.
HEAD COACH
08/2016-06/2017: ST. THOMAS’ EPISCOPAL SCHOOL – HOUSTON, TX
●Oversaw the teaching and training of Middle School Basketball players from grades 5-8.
●Ensured positive experiences in partnering with students .
●Contributed to class enrollment growth YOY by 10% each year.
OPERATIONS DIRECTOR
03/2014-08/2015: YMCA – HOUSTON, TX
●Managed 18 employees and trained on skills and best practices to boost confidence and productivity by 10% to 15%.
●Oversaw 1 aquatic facility, created schedules, and led operations.
EDUCATION & CERTIFICATIONS
Bachelor of Science Degree (B.S.), Interdisciplinary Studies, Double Minor in Psychology & Philosophy
University of Houston – Houston, TX
Secondary History Teaching Certification (6-12)
Texas Education Agency
Social Studies Composite Teaching Certification (6-12)
Texas Education Agency