Ameline Kaptoum
Massachusetts, United States 774-***-**** **************@*****.***
Professional summary
Highly motivated certified scrum master with 7+ years of experience that leverages agile principles to transform teams to be more efficient and increase value in project delivery. Experienced with a proven history of building superior performance teams in a collaborative environment working on various SDLC projects. Skilled in managing multiple distributed on-site and offshore agile teams working together to deliver a functional and stable product to customers, and increasing team productivity. I have successfully maximized individuals’ potential by building knowledge, skills and shaping perspective. Excellent communication skills, risk management as well as conflict resolution using servant leadership.
Tools/skills
●Jira, Confluence, Kanban, Miro
●AWS, Rally, Azure DevOps, Trello
●MS Office suite (excel, visio, powerpoint, word)
●Zoom, skype, slack, teams
●SQL, HTML, CSS, JAVA
Experience
Scrum master
Signify Health Dallas, Tx June 2017- Present
●Lead teams in the delivery of software products Using Scrum ceremonies: Daily Standup, Backlog Grooming, Sprint Planning, Sprint retrospective, Sprint review
●Introduced Kanban into the agile process as a response to rapidly changing business requirement priorities
●facilitated cross functional teams and collaboration with other scrum masters on train to identify dependencies and knowledge share
●Tracked key metrics via burn-down and team velocity and reporting progress to our stakeholders to encourage transparency, and constant process inspection
●Worked closely with product owners for planning, product development and technology groups to define, plan, and prioritized user stories for delivery releases
●Created trainings and workshops to help development teams understand agile and its values to build trust and increase overall productivity
●reviewed and provided feedback on drafted user stories and epics to ensure alignment readiness for sprints
●provided coaching and guidance for teams ensuring they were constantly adhering to agile best principles and practices
Scrum master
US Bank NY, NY May 2015- may 2017
●Implemented story mapping and coached product owners in story mapping, backlog refining, story pointing, and prioritizing using story to improve project deliverables.
●Identified and removed any impediments/distractions that interfered with the team’s ability against their commitments
●Documented teams progress and communicated to clients and stakeholders to keep track of agile health ensure team is delivering optimal value
●Optimized scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
●Led community of best practices discussions with other scrum masters for company to adopt agile principles in their other software development teams
●Organized and oversaw team goals and facilitated, daily stand ups, sprint planning, sprint reviews, backlog grooming, and sprint retrospectives
●Established working agreements among teams that foster a respectful working environment and increase team overall output
Agile Project Coordinator
Robert Half, Westborough, MA March 2012 - March 2015
●Assisted with planning, executing and controlling projects through the project development lifecycle
●Monitoring and controlling all projects aspects and provided corrective actions to appropriate stakeholders
●Documentation of project management deliverables required by the project and defining scope of work to team
●Scheduled, participated and document project meetings on all levels, write up minutes and action items to be approved by Program Manager
●Proactively monitored and controlled ll project aspects and suggests corrective actions to appropriate stakeholders
●Managed communication between clients and teams, to ensure SOW is properly understood and defined
●Eliminated schedule constraints through drafting critical paths and participated in hiring process for additional resources
●Facilitated cross communication with third party vendor and venting them through our staffing process and aligning them with project values
Education
University of Yaounde
Bachelors of science- Business administration
Certification
Certified Scrum Master (CSM)
SAFe 5 Advanced Scrum Master (SASM)