Delivery Driver Customer Support
Resume:
Diana Nguyen
Shreveport, LA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Waitress
Saltgrass Steakhouse - Bossier City, LA
July 2022 to February 2023
• Handled a high volume of customers regularly
• Welcomed guests as they arrived
• Worked at a restaurant
• Took orders
• Prepped orders
• Served food
• Checked on guests frequently
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
Waitress/Bartender
Logan's Roadhouse - Shreveport, LA
March 2022 to September 2022
Team Supervisor
CC's Coffee House - Shreveport, LA
August 2021 to April 2022
I work the front with the baristas and in the back with management. Im 1 of 3 Key Leaders in the shop and I loved my job. I left for personal reasons of recent events in my life. Cashier/Bartender/Server
Torchy's Tacos - Shreveport, LA
November 2021 to January 2022
I was a Cashier/Barback and occasionally waited tables and busted tables when employees would call out. I only worked there for a short period due to lack of communication with management personal and hostile work environment.
• Worked in a fast paced and high volume bar, environment and dining establishment
• Set guests at ease
• verified customer age prior to serving
• Ran alcoholic drinks and food for guests and patrons
• Provided mixed drinks for multiple dining options
• Followed drink and food safety regulations and guidelines Airfield Management Operations Specialist
U.S. Air Force - Bossier City, LA
April 2020 to June 2021
Coordinated with officers and other agencies on filing flight plans . Preform daily checks and inspections of the airfield. Maintain airfield in accordance with the flying mission of the base. Waitress
Pho & Co - Kapolei, HI
June 2019 to February 2020
• Worked as a part time waitress while awaiting for a ship date for Basic Training.
• Worked full time 5-6 Days a week for 12 hr shifts
• Greeted customers
• Handled a high volume of customers regularly
• Worked at a restaurant
• Took and memorized orders
• Prepped Tables
• Served food
• Checked on customers frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized dining room
Education
High school or equivalent
Kapolei High School - Kapolei, HI
August 2015 to May 2019
Skills
• Photography
• Social Media Management
• Restaurant Experience
• Search Engine Optimization (SEO)
• Learning technology
• Driving
• Pet sitting
• Babysitting
• Typing
• Math
• Military Experience
• Blogging
• Animal Care
• Content Management
• Project Management
• Digital Marketing
• Google Analytics
• Branding
• Customer service
• Email Marketing
• Content Creation
• Copywriting
• User Interface (UI)
• Front desk
• Cash handling
• Computer Networking
• Mobile devices
• Negotiation
• Relationship management
• Sales
• WordPress
• Serving
• Food service
• Guest services
• Supervising experience
• Military
• Data collection
• Customer support
• Delivery driver experience
• Bilingual
• Experience with children
• Cashiering
• Management
• Food industry
• Upselling
• Customer relationship management
• Store management
• Retail sales
• Host/hostess experience
• Bartending
Languages
• English - Expert
• Vietnamese - Fluent
Military Service
Branch: United States Air Force
Service Country: United States
Rank: Airman First Class
April 2020 to June 2021
Certifications and Licenses
Secret Clearance
TS/SCI
ABO Certification
Assessments
Sales skills — Proficient
May 2021
Influencing and negotiating with customers
Full results: Proficient
Advanced attention to detail — Completed
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal communication — Proficient
June 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Productive
• Active
• Good with errands
• Proficient Photographer
• Proficient at Math
• On Time
• Consistent
• Military Background
• Good with computers
• Fast learner
• Flexible with work hours
• Always positive
Contact this candidate