Customer Assistance Representative/ Data Entry
Resume:
Justin Burnett
Phoenix, AZ *****
adv8tk@r.postjobfree.com
I am a hard working, tenacious professional with experience in collections and customer service. An organized flexible individual who communicates effectively with all levels of management and works well independently, as well as with a team. Achieves consistent results by developing working relationships with others and has a proven track record of meeting and exceeding goals.
Work Experience
Customer Assistance Representative
SANTANDER CONSUMER USA Finance Company - Mesa, AZ
March 2021 to November 2022
Provide assistance to clients regarding loans.
Explained products and benefits
Debt Collection Specialist
Thunderbird Collection Specialists - Scottsdale, AZ
October 2019 to February 2021
Assisted consumers in resolving delinquent accounts daily & according to the Fair Debt Collections Practice Act.
Debt Collection Specialist
Harris & Harris - Chicago, IL
May 2017 to April 2019
Assisted consumers in resolving delinquent accounts daily & according to the Fair Debt Collections Practice Act.
Debt Collection Specialist
Law Office Of Blatt Hasenmiller Leibsker & Moore - Chicago, IL
May 2015 to October 2016
Assisted consumers in resolving delinquent accounts daily & according to the Fair Debt Collections Practice Act.
Debt Collection Specialist
Bonded Collection Corporation - Chicago, IL
February 2009 to May 2015
Assisted consumers in resolving delinquent accounts daily & according to the Fair Debt Collections Practice Act.
Stocker and Customer Service
WAL-MART - Ridgeland, MS
January 2005 to December 2009
Deal with incoming stock deliveries during the night by assisting in unloading trucks
Sort out received items and make piles according to types of materials
Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered
Handle stock inventory and make sure that it is accurate by rechecking it
Ensure that items are marked properly before they are sent to the sales floors
Caregiver
BURNETT SERVICES - Chicago Heights, IL
January 1997 to December 2004
Cook
Clean
Wash
Bathe
Education
GED in General Studies
Job Corps - Morganfield, KY
January 2004 to December 2004
Crete Monee High School - Crete, IL
January 1996 to December 1997
Skills
Customer service
Debt Collections
Microsoft Word
Microsoft Excel
Microsoft Access
Data analytics
Data entry
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