Service Representative Customer

Michael Waight Jr.

(***) *** – **** *********@*****.*** Los Angeles, CA 90018

PROFESSIONAL SUMMARY:

Dedicated systems and electrics professional with a history of meeting company goals through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance organizational expectations.

EDUCATION:

06/2019 Associates Degree: General Studies Sacred Heart Junior College – Cayo, Belize

WORK HISTORY:

12/2020 to Current Electronics Field Service Representative Diaz Bros – Los Angeles, California

Trained installers, sales representatives, and customer service representatives on electronics products.

Created, aligned, and optimized electrical instruments and testing equipment.

Trained new system users and employees in system knowledge and operations expertise.

Modified, maintained, or repaired electronics equipment and systems to achieve proper functioning.

10/2019 to 01/2020 Executive Content Intern Alternative Networks Limited – Cayo, Belize

Evaluated and uploaded project requirements and content standards for company projects.

Managed content distribution to online channels and company platforms.

Directed content of company systems by gathering information and integrating data from other departments.

Completed research, compiled data, updated spreadsheets and produced timely reports for content requirements.

SKILLS:

Project support

Data Gathering

Marketing and advertising strategies

Installation and repair

Diagnostics and troubleshooting

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