Time Delivery Customer Service

Andrew T. Jurkiewicz

631-***-**** I ******@******.***

DISTRICT MANAGER

RELATED SKILLS

Service Center Operations I Market Type I Growth Strategy I Profit & Loss (P&L) Sales & Operations Budgets I Territory Assignments I Customer Setup I Expense Reimbursements Capital Expenditures I Policies & Standards I Personnel Training & Development I Budgetary Goals Telephone Etiquette I Operating Systems I Word & Excel EXPERIENCE AND ACHIEVEMENTS

PETRO INC. Hampton Bays, NY, 2017-2021

Depot Manager

EAST HAMPTON FUEL OIL CORPORATION, East Hampton, NY, 2003-2017 Owner/Driver, 2003 to 2017

Established East Hampton Fuel Oil Corporation to transport fuel from terminal locations to customer homes and businesses. Sold company in 2017 to Petro, Inc. and became Depot Manager. Adjust pricing daily to be competitive. Oversee transportation operations and ensure productivity goals. Supervise terminal operations including fuel transport to terminal. Supervise customer service for two locations, train employees on customer service, and train new drivers. Comply with licensing and handling regulations. Maintain delivery records.

• Established marine diesel fueling division to fuel commercial fishing boats and private yachts directly from truck.

• Increased and maintained delivery volume 250K+ gallons per year.

• Enhanced gross revenue $750K+ and added cashflow during off season. FEDEX, Ronkonkoma, NY and Farmingdale, NY, 1999-2003 Lead Operations Manager/Hazardous Specialist, 2000-2003 Supervised 120 employees. Dispatched fleet, directed logistics between airport and station operations, oversaw hazardous materials management, and ensured driver safety and compliance with Department of Transportation requirements. Prepared productivity reports to ensure acceptable levels and morning sort reports to ensure goals. Monitored staffing as volume fluctuated and adjusted sort operation timing to enable drivers to deliver.

• Maintained 97%+ on-time delivery rate.

Courier/Swing Driver/Driver Lead, 1999-2000

Ensured shift positions were covered and assumed tasks as needed for unoccupied positions. Oversaw scheduling to secure deliveries dates and budgets. FEDEX, 1995-1999

Operations Manager, Newport Beach, CA, 1996-1999

Continued

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