Lead Warehouse Dock Worker

** ***** ***** **********, ** *****

CHRIS HAND ********@*******.*** (864)-5o6-2103

DRIVING GLOBAL PROFITABILITY, EFFICIENCY & TEAM PERFORMANCE.

Experienced Warehouse Manager with exceptional leadership qualities and thirty-plus years of hands-on experience driving operational excellence coupled with remarkable expertise in production management, quality control, inventory management, and logistics. Versatile team leader with an established reputation in training and supporting team members. Demonstrated expertise in planning orders, implementing quality standards, developing production schedules, recruiting and training staff, and managing supervisors. Proven expertise in the formulation and implementation of cost-effective manufacturing and production programs, processes, and procedures, with a proven track record of dramatically improving infrastructures and operating stability.

PROFESSIONAL EXPERIENCE

Warehouse Manager Quality Sourced Manufacturing Jan. 2000 - Present

oResponsible for ordering supplier tech response calls, special orders, and building and breaking down valves.

oOnboard, train, and manage 10 people while demonstrating a strong record of meeting schedule and performance goals.

oSafeguard warehouse operations and mitigate liability by establishing and implementing employee training on safety and security protocols.

oHandle customer complaints and order issues; Receive incoming materials and take all parts of inventory from vendors or other warehouses.

oRespond to customers' inquiries thoroughly and professionally by providing the status of delivery and availability.

oHandle day-to-day shipping and receiving maintaining Necessary Records.

oComplete daily operations on time and maintain high standards of accuracy.

oRecord information, shortages, and discrepancies to keep records current and accurate.

oStreamline material delivery processes which increased efficiency and reduced downtime.

oWork with multiple departments to maintain on-time deliveries and assist with Order Entry when needed.

oDevelop and manage inventories on finished goods to ensure no delays in delivers due to low inventories.

oEnsure inventory control needs are consistently met by improving and developing inventory management processes and procedures.

oImplement continuous improvements to drive cultural change and ensure all key performance indicators are met.

oDemonstrate exceptional team-building capability, which ultimately led to maximum financial performance and employee satisfaction.

Lead Warehouse/Forklift Trainer Allen's Transfer - Simpsonville, SC Jun. 1995 — Dec. 1999

oMonitored shipment of products, verified proper documentation, maintained shipment log, reported and resolved discrepancies.

oProcessed and tracked shipments using computer systems and resolved delivery issues to ensure customer satisfaction.

oFocused on inventory management with monthly audits, quarterly cycle counts, researched and resolved all inventory discrepancies, to ensure accuracy.

oEvaluated operational records and made scheduling adjustments to maximize efficiency.

oReceived, picked, staged, and loaded products for shipping.

oResolved service issues in a timely manner, including coordinating and processing returns.

oTrained employees in warehouse operations, safety procedures, and company policy - ensured compliance with all OSHA regulations and internal safety guidelines.

oAssigned tasks and oversaw team performance to ensure productivity standards were maintained.

oProvided leadership by establishing clear expectations and demonstrating high standards of work practices and safety-conscious behaviors

oTrained employees on how to properly maintain and operate the forklift.

PRIOR PROFESSIONAL EXPERIENCE

Lead Shipping/Receiving Container Management - Mauldin, SC - Oct. 1994 - May. 1995

Porter/Automotive Technician Break-A-Way Honda - Greenville, SC Aug. 1993 -Jun. 1995

Dock Worker Greenwood Motor Lines - Greenville, SC Sept. 1991 - Jun. 1993

Produce/Seafood/Deli Bi-Lo - Greenville, SC Jun. 1988 - Aug. 1991

EDUCATIONAL BACKGROUND

High School Diploma - Riverside High School - Greer, SC 1989 - 1993

AREAS OF EXPERTISE

Project Management

Inventory Management

Operations Management

Problem-Solving/Multitasking

Work Flow Planning

Logistics Management

Product Testing

Technical & Automation of valves

Supply Ordering

PO creation

Quality Control

Team Leadership & Supervision

HIGHLIGHTS OF COMPETENCIES

oBoasting a consistent track record of successfully employing best production standards that improve efficiency, reduce cost of inventory, whilst increasing performance, all to tight time scales and within budget.

oExceptional Manager with a comprehensive understanding of processing and manufacturing plants, machining, and the automation for pneumatics.

oStrong operational process improvement background with the ability to transform strategic plans into workable solutions; Sound coordination and planning of production and manufacturing activities.

oKnowledge of Microsoft Word and DataPro Accounting Software

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