Member Representative Customer Service
Resume:
Abdul M. Bashiru
Customer Representative
Contact
***********@*****.***
Objective
A dedicated, motivated, goal oriented member representative who works independently. I am seeking a position at your establishment where I can become a part of your team with over 3 years of experience in telephone customer service. Familiar with major customer service software and conflict resolution and posses positive attitude.
Education
High School Diploma
Microcomputer
Technology City&guilds
Microcomputer
technology digitalogics
Computer Graphics
designing
Experience
February 2019 – October 2022
Manager Associate • Jikpal Ventures LTD
November 2015 – December 2018
Customer Associate • Trading point I South Africa
June 2013 – September 2015
Software assistant • Electricity Company of Ghana
• Operated in dynamic, high-volume environment to provide skilled assistance to customers each day.
• Answered telephones and directed calls to appropriate staff members.
• Entered customer interaction details in software to track requests, document problems and record solutions offered.
• Responded to customer concerns with friendly and knowledgeable services and remedied customer issues promptly and efficiently.
Key Skills
Strong verbal communications
Detail Oriented Proficiency in
Microsoft office, excel,
PowerPoint, word etc Medical
records management Electronic
records keeping Time
management
Communication
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards my customers .
• Strong attention to detail with excellent
Leadership
Head of Debate class
High School President
Captain of soccer team
References
[Available upon request.]
Contact this candidate