It Support Help Desk

JESSE AGBOGBA

• +1-678-***-**** •************@*****.***

**** ****** ***** **., ********, GA 30067

OBJECTIVE

To obtain an entry-level position in Facilities and HVAC where my strong foundation in mechanical engineering can be utilized to perform preventive maintenance, diagnose and troubleshoot mechanical issues, and ensure optimal functioning of building system.

EDUCATION

Bachelor of Science, Mechanical Engineering,

Kennesaw State University

GraduatingGraduated: December 2022

WORK EXPERIENCE

Cleanspark

March 2022 - Present

Strong knowledge of HVAC systems, including air handling units, chillers, and boilers.

Assisted facilities in performing preventive maintenance on building systems and equipment.

Ability to troubleshoot and diagnose mechanical problems in building systems.

Experience in cleaning old grease residue off bearings, greasing fan bearings, ensuring belts are tightened, and adding fresh grease to each fan bearing.

Familiarity with swapping breakers, lock out and tag out procedures, and PDU swaps.

Proficient in using tools such as hand tools, power tools, and multimeters.

Knowledgeable in using computer software for managing maintenance schedules and inventory control.

Conduct preventive maintenance on HVAC systems, including air handling units, chillers, and boilers.

Troubleshoot and diagnose mechanical problems in building systems.

Clean old grease residue off bearings, grease fan bearings, ensure belts are tightened, and add fresh grease to each fan bearing

Familiarity in swapping breakers, perform lock out and tag out procedures, and execute PDU swaps.

Strong communication and teamwork skills.

Tutoring Services, Atlanta, GA

Personal Tutor

January 2019 – February 2022

Coached students to achieve academic excellence in Physics and Calculus 3 through in-depth explanations on topics students found difficult.

Built scholarly confidence in students by identifying weaknesses in some academic areas and working diligently to develop their understanding of the core concepts in those areas.

Folben Computer and Science Lab

June 2018 - December 2018

Lab Supervisor

Managed a lab that provided high-speed internet access and computer accessories (such as printers and widescreen HD monitors) to a daily average of 150 customers.

Analyzed, debugged, and resolved software and hardware issues on computers to improve client satisfaction.

Collaborated with business pros to boost revenue generation by 11% by reforming our marketing strategies.

INTERESTS AND ACTIVITIES

Reading on science and history.

Exploring new places: Visited 10 countries.

Watching and reviewing movies: a member of the cinema club at my college.

Active captain of a soccer team: four-time summer league champions over the past five years.

SKILLS/RELEVANT COURSES

Office 365 for Windows & Mac OS X (Migration, Plans & Services, New Accounts, Admin/Support)

Security (SCCM, Norton Small Business, Kaspersky Office Security)

Operating Systems (Windows XP, Windows 7, Windows 8.1 Enterprise, Windows 10 Enterprise, OS X)

Support (Exchange, Active Directory, Service Pro, Zendesk, Oscar, Axis, Nitro)

Network (Remote Desktop, Servers, Shared Drives, Printers)

Software Troubleshooting

Help Desk

Linux

Technical Support

VPN

Network Support

Troubleshooting

Microsoft Windows Server

LAN

IT Support.

Contact this candidate