Call Center Customer Service
Resume:
Jeff Kosmal
Experienced RN
Buchanan, MI *****
*******@*****.***
#readytowork
Work Experience
Covid Testing/Set up testing sites SW Michigan
Contract RN
September 2020-Present
Home Health RN
Contract RN for PACE, SW Michagan
Feb 2020--August 2020
Patient Care Manager Clinical Services
Heart to Heart Hospice - South Bend, IN July
2019 to December 2019
DIRECT STAFF
RN Case Manager
Southern Care Hospice - South Bend, IN
March 2019 to July 2019
RN Cardiac Step Down/Stroke Unit Memorial
Hospital - South Bend, IN September 2018 to
February 2019
Director of Clinical Services Grace Hospice,
Airline Blvd - Portage, MI April 2018 to
August 2018
RN
Lakeland Hospital - Saint Joseph, MI
October 2014 to April 2018
Hospice Case Manager Lakeland
Hospital - Saint Joseph, MI 2014 to
2016
2016-2018
Nursing Supervisor and Project Manager
Sacred Heart @Serenity Hills - Berrien Center, MI July 2014 to October 2014
Alcohol and Drug Rehabilitation Center.
Ground floor start-up of a large D&A Re-hab/Detox. RN Emergency Department Lakeland
Hospital - Saint Joseph, MI November
2012 to July 2014
Customer Service, Scheduling, Shipping/Receiving. Quality Management. QARavitron Equipment - Benton Harbor, MI 2012 to 2012
CAPA Analyst/Quality Management Associate
BrainLab - Westchester, IL July
2011 to December 2011
Responsible for all CAPA inquiries for BrainLab medical products North America. Call Center Sales Specialist - Smart Technologies/Hess Oil Company Dial America, Oakbrook, Illinois February
2011 to August 2011
Laborer
Legatta Construction Company - Aliquippa, PA
January 2009 to August 2010
Company is out of business
Night Charge Nurse ER
Aliquippa General Hospital - Aliquippa, PA
September 2003 to March 2008
RN Emergency Department Level 2 Hospital is
closed permanently as of 2009
Night Charge Nurse ER University of
Pittsburgh - Pittsburgh, PA January 2000 to
August 2003
RN Emergency Department Level 1
RN
Medical Center of Beaver County - Beaver, PA March 2002 to June 2002
Cardiac Catheterization Lab, Part-Time
RN Emergency Department Level 2 Western
Pennsylvania Hospital - Pittsburgh, PA July 1997 to January 2000
Cardiac Catheterization Lab
Hematology/Oncology
RN Emergency Department Level 2 Medical
Center of Beaver County - Beaver, PA July 1996 to
July 1997
RN Emergency Department Level 1 McLeod
Regional Medical Center - Florence, SC June 1994 to July 1996
RN Cardiac CCU
RN Cardiac Catheterization Lab
Radiation Protection Technician
Nuclear Power 1979
to 1990
Supervisory experience in re-fueling projects, construction, maintenance and general projects related to the shut down/start-up process of atomic power plants. Extensive travel throughout the USA. Education
Associate in RN
Community College of Beaver County - Monaca, PA 1994 Skills
• training
• Case Management
• CPR
• Outlook
• Time Management
• Teaching
• Documentation
• Acute Care
• Home Care
• Nursing (25+ years)
• Cardiac Catheterization
• Quality Management
• Hospice Care (5 years)
• Medication Administration
• Critical Care Experience
• Epic
• Cerner
• EMR Systems
• Hospital Experience
• ICU Experience
• Supervising Experience
• Vital Signs
• Nurse Management
• Triage
• Phlebotomy
• Experience Administering Injections
• Venipuncture
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