Equipment Operator Service Representative

Charlette D. Armstead

**** ***** **** **** *******, Tx 76549

Cell:806-***-**** email: ******************@*****.***

Objective

To obtain a challenging position with an established company, that will allow me to utilize my expertise in Business Management. Proficiently manage simultaneous tasks while motivating and leading a team to successfully accomplish all goals. Empathetic and solution focused customer service representative with the ability to quickly resolve issues, maintain high level of professionalism, patience, and efficiency to reduce dissatisfaction and increase customer loyalty.

Experience

Texas Disposal Systems Lead Heavy Equipment Operator 10/2022-current

Communicates daily via mobile device and computer with team and customers regarding container pick-up and delivery. Thoroughly inspects equipment before use and keeps daily logs and reports of all work-related information. Plans and organizes workload for following day.

City of Killeen Senior Solid Waste Equipment Operator 03/2017-09/2022

Serviced residential and commercial containers using route ware computer systems installed in equipment daily. Safely handled equipment through work zones and reported any hazards. Assisted with training of new employees to the department. Served as mental health specialist for City of Killeen solid waste department.

C and L Mowers/Transport Owner operator 04/2016-current

Managed a total of fifteen employees in two different operations of the business. Prepared and dispatched loads locally and regionally for dry van goods to be transported in a timely manner. Arranged residential and commercial accounts for home improvements, landscaping, and lawn maintenance. Sent invoices and completed all accounting for both revenues.

Wheeler Paving INC Paving Foreman 06/2012-03/2016

Oversee and supervise daily operations of asphalt paving crew. Assisted paving crew with supplies for job completion such as asphalt. Scheduled work for different paving crews with specific directions from Operations team. Assisted with submitting customer invoices as needed. Organized and planned contracts according to contract needs.

Education

Coronado High School High School Diploma Graduated 05/2001

Action Career Training Commercial Driver’s License Completed 05/2003

Virginia College Associates Business Management Completed 05/2007

Additional Activities

Volunteer Head coach Girl’s youth sports 01/2013-current

Skills

Organization

Adaptability

Computer Skills

Leadership

Delegation

Interpersonal Skills

Collaboration

Time Management

Excellent Coordination skills

Resourceful

*References available upon request

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