Center Representative Call
Resume:
Janet Harmon
OKC, OK *****
***************@*****.***
EXPERIENCE
Progrexion, Oklahoma City, OK — SALES
CONSULTANT JANUARY 2021 - AUGUST 2022
● Advised clients regarding accounts, pricing schedules and financing options.
● Adapted to and remained flexible in a fast-paced ever changing work environment.
● Developed and maintained strong customer
relationships and networks within designated sales territory.
● Generated leads and maintained lists of prospective customers.
Dominos Call Center, Oklahoma City, OK
—Trainer
FEBRUARY 2019 - DECEMBER 2020
● Scheduled classes and training sessions based on classroom and equipment availability.
● Assigned instructors to conduct training.
● Organized and directed orientation and onboarding sessions for employees and customers.
● Developed training procedures and program curriculum to support corporate objectives.
Office Max/Office Depot, Oklahoma City, OK —
Business Development
MARCH 2018 - DECEMBER 2019
● Developed strong relationships with clients to grow business networks. ● Forecasted sales numbers to gauge product and campaign success. ● Provided product
information to customers and aligned products with customer needs to boost satisfaction.
● Used knowledge of company products and services to recommend solutions to customers.
Interstate Battery, Oklahoma City, OK —
Business Development AUGUST 2014 - OCTOBER 2017
● Fostered long-term business relationships with clients through meetings and follow-ups.
● Conducted site visits and sales meetings with clients.
● Contacted clients and vendors regarding new business opportunities and future partnerships.
● Recorded and filed sales reports and invoices in company databases. ● Utilized networks and leads to contact potential clients and recruit new employees.
SKILLS
Professional Call
Center Representative
Excellent
Communication.
Customer Service. Multitasking.
Leadership Skills
AWARDS &
CERTIFICATIONS
FCC License
Broadcast/Journalism COACH Sales Certified
Superbowl of Sales AWARD
Top 10 in Sales at Interstate Battery
EDUCATION
Rose State College, Midwest City, OK
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