Server

Milla Acosta

Temecula, CA *****

312-***-**** - *****.********@*****.***

Professional Summary

Dedicated worker, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skills

● Warm and Friendly

● Transactions and Cash Handling

● Dining Room Cleaning and Upkeep

● Food and Beverage Service

● Team Player

● Check Payment Processing

● Contamination Prevention

● Sales Expertise

● Anticipating Guest Needs

● Cool Under Pressure

Work History

August 2019 - Current Server

Panda Express ELPX - Oceanside, CA

● Worked with POS system to place orders, manage bills and handle complimentary items.

● Explained menu items and suggested appropriate options for food allergy concerns.

● maintained dining room and work areas clean.

● Used slow periods to restock supplies, ice, trays and bags.

● Carried out complete opening, closing and shift change duties to kept restaurant working efficiently and teams ready to meet customer needs.

● Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

● Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

● Answered customers' questions, recommended items and recorded order information. January 2019 - April 2019 Sales Representative

LA Fitness - Alsip, IL

● Increased sales by offering advice on purchases and promoting additional products.

● Achieved monthly sales goals by promoting product benefits and enrolling new clients.

● Retained excellent client satisfaction ratings through outstanding service delivery.

● Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

● Organized sales paperwork, presented proposals and finalized contracts. Education

Expected in 12/2022 Medical Assistant Certification: Medical Assisting UEI College - Oceanside Oceanside, CA

June 2018 High School Diploma

Noble Street College Prep - Chicago, IL

● Completed AP course in Psychology, Physics, U.S History.

● 3.7 GPA

● Writers' Bloc Member

● Elected Captain of SLAM Poetry Team

● Study Abroad: Granada, Nicaragua, Leadership

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