Customer Service Store Manager
Resume:
Kristie Wynette Copley
**************@*****.***
OBJECTIVE:
My objective is to find a new career opportunity. I bring thirty-two years of management, customer service, and marketing experience. Skills include planning, budgeting, developing teams, and leadership qualifications.
QUALIFICATIONS:
Excellent customer service skills that is critical to business success.
Note-worthy drive and dedication to achieving results.
Increasing sales plan and comp forecasts by 20%.
Outstanding written and oral communication.
The ability to understand and adhere to policies and regulations.
Excellent leadership with demonstrated ability to motivate teams of people in variety of settings.
Implementing visual sets to company standards to entice customers to buy products.
Ability to delegate, network, budget control, and problem solving.
ACHIEVEMENTS:
Founder’s Club – 2014, 2017, 2018 – Five Below
President’s Club – 2008 – Fashion Bug
EDUCATION:
Master of Business in Administration with emphasis in Health Care Management
University of Phoenix
Bachelor of Science Degree in Business Administration with emphasis in Marketing
Old Dominion University, Norfolk, Virginia
Associates in Science Degree in Business Administration
Tidewater Community College, Virginia Beach, Virginia
EMPLOYMENT HISTORY
Harris Teeter (July 18, 2022 – present – Assistant Manager
Food Lion (April 18, 2022 – July 10, 2022) – Customer Service Manager
Five Below (May 31, 2011 – April 12, 2022) – Store Manager
Deb Shops (September 2009 – May 15, 2011) – Store Manager
Fashion Bug (October 2007 – September 2009) – Store Manager
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