MARSHA ROBERTS

CONTACT

864-***-****

adv89s@r.postjobfree.com

*** **** ******* ****,

Belton, SC 29627

PROFILE

Diligent Patient Counselor with 19 years of experience with contacting various insurance companies through phone and website. Outstanding customer service and clerical support for patients. Proficient in data entry. Promoted from Receptionist to Optician within six months of hire date. Eager to move to Business Services as a Billing Specialist to continue career growth at AnMed.

SKILLS

COMMUNICATION

COMPUTER SKILLS

ORGANIZATION

RECORD KEEPING

CUSTOMER SERVICE

EXPERIENCE

Patient Counselor, AnMed

Jan 2021- Present

Prepare admission folders by gathering admission paperwork for scheduled patients. Confirm preadmission information; obtain signatures on legal consents and insurance forms. Receive payments and issue receipts. Prepare and place identification band on patient. Accept and release patient valuables.

Optician, Eye Care Center

Jan 2004- Jan 2021

Assisted the clients in selecting the most flattering styles and colors with options fitting their particular measurements and the requirements of their prescriptions. Measured the client to get a good fit on the final product, including their temple length, pupillary distance and the optical centers of their eyes. Checked finished lenses to verify their conformance to the client’s prescription. Continuously classified and filed records to keep the system efficient and information organized. Consulted with customers to understand their desires and suggest the best products to meet their needs.

Lead Teller, CCB

Mar 1998-Dec 2003

Verified the integrity of deposit checks and money orders to protect customers and the bank from fraud. Consistently met sales quotas by discussing bank products with customers, including loans, credit cards and lines of credit. Maintained accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy. Ordered an appropriate supply of cash each day to meet expected demands.

EDUCATION

Palmetto High School-Williamston, SC

High School Diploma, Accounting