Elena Steffel

Avoca, PA ***** adv89p@r.postjobfree.com

570l5404995

Cosmotologist skilled at studying facial features and hair condition to determine best hair styles and treatments.

Exceeds sales goals by upselling salon products and promoting the business by word of mouth and through social media outlets.

I have excelled in a fast paced restaurant with abilities of an manager, Deposits, customer service and more.

Willing to relocate to: Wilkes-Barre, PA – Scranton, Pa

Authorized to work in the US for any employer

Work Experience

Server/Hostess

Denny's - Wilkes-Barre, PA

March 2018 to February 2023

Customer service, Assistant to Managers, Deposits to the bank, Changing money, Able to act as Manager to customers as needed, Manger power,able to take checks as needed, accepted certain coupons, Seating all customers, Took customers' orders and served their needs, Kept all supplies full during and for next shift

Hostess

Denny's Restaurant - Wilkes-Barre, PA

March 2018 to February 2021

Server customers, Seat customers,

Take customers orders, Check all

to go orders as they go out,

I am quick at my job and great on my feet.

Manager/Stylist/Barber

Emmanuel Unisex Salon - Manville, NJ

January 2016 to June 2016

Greeting customers, Answered Phones, Scheduling Appointments while scheduling walk-ins, Counting drawer, figuring it out if over or short, Counting and depositing the daily deposits, Open and Closed the shop, Operated the Salon when Owner was unavailable or on vacation, Trained employees, Interact with customers and resolve disputes on a daily basis, Reporting on a daily bases to the owner, Ordered Retail and service supplies,

Keeping the salon clean, Advised Clients on Hair Care Products, Performed requested styles on all types of hair

Color, Highlights and Foiling on daily basis, Perms, Up-Do's, and Blow outs on daily basis, Straight edge shaving, facial and head

Server

Manville Diner - Manville, NJ

June 2015 to November 2015

Seating all customers, Took customers' orders and served their needs, Kept all supplies full during and for next shift.

Stylist/Barber

Just A Cut - Branchburg, NJ

January 2014 to June 2015

Greeting customers, Performed requested styles on all types of hair, Straight edge shaving, facial and head

Asst. Manager/Stylist

Great Clips - Manville, NJ

September 2006 to August 2008

Cutting all types of hair, Counting drawer, figuring it out if over or short, Counting and depositing the daily deposits, Interact with customers and resolve disputes on a daily basis, Trained new employees, Trained employees for state board, Reporting on a

daily bases to the owner, Keeping the salon clean, Perms, Up-Do's, and Blow outs on daily basis

Office Assistant

Braddock Metallurgical, Inc -

Bridgewater, NJ July 2003 to September

2006

Interact with customers and resolve disputes on a daily basis, Greeting Customers

Invoicing, Collections Data and Order entry, Setup of Visual Shop for New Jersey Branch,

Setup of Filing and Weekly Filing, Shipping & Receiving for UPS, USPS, Company Deliveries, All Transportation Companies, and others, Help Schedule Truck

Routes, Answering phones, Internal Audits, Worked closely with shop manager, Assisted in all departments as needed, Knowledge of different Metals and Heat Treating Processes, ISO 9000 and interpreting schematics, General Office Duties

Education

License in Cosmetology

Reinbow Hair Fashion Institute - North Plainfield, NJ

September 1997 to March 1999

High School Diploma

Somerset County Vocational High School - Bridgewater, NJ

1997

Skills

•Outstanding customer service (10+ years)

•Management (4+ years)

•Quick learner (20+ years)

•Team player (20+ years)

•Head server (4+ years)

•Host/Hostess Experience

(4+ years)

•Restaurant Experience (6+ years)

•Cash Handling (10+ years)

•Order Entry (10+ years)

•Retail Sales (10+ years)

•Cleaning Experience (6+ years)

•Checking out customers and checking customers (10+ years)

•Merchandising (10+ years)

•Assistant Manager Experience

(3+ years)

•Food Service (5+ years)

•Inventory Control (6+ years)

•Microsoft Word (6+ years)

•Store Management Experience

(3+ years)

•Assistant to Office Manager

(4+ years)

•Purchasing (4+ years)

•Pricing (5+ years)

•Caregiving (15+ years)

•Personal Assistant Experience

(6+ years)

•Data Entry (20+ years)

•Customer Service (20+ years)

•Hair Styling (20+ years)

•POS (20+ years)

•English (20+ years)

Certifications and Licenses

Cosmetology License

March 1997 to September 2016

Have a nj hair licences that is expired

Contact this candidate