Service Representative Customer

TRAYVEON STOKES

Atlanta, GA ***** 470-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Hardworking young adult with strong history of meeting and exceeding both customer and management expectations. Stays on top of demands in fast-paced environments by effectively using time management while maintaining organized, clean and safe work areas with diligent attention to important details. Excellent communication and excited to adapt quickly to new needs and policies.

EXPERIENCE

City of Atlanta Atlanta, Georgia

July 2022 - Current

Customer Service Representative

This position is responsible for assisting with the execution of tennis operations and scheduling responsibilities while ensuring a clean, safe and well-organized environment for patrons during tennis programming.

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Followed up with customers to offer additional support and check resolution satisfaction.

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Answered customer questions about policies and procedures with friendly and knowledgeable approach.

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Walmart Atlanta, GA

November 2021 - June 2022

Stocker

Handled stock needs according to schedule, keeping shelves continuously full for customers.

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• Maintained safety while operating equipment suck as forklifts and pallet jacks.

• Confirmed stock labels were visible and readable.

• Used electronic scanning devices to log in products for inventory.

• Moved items safely and quickly by building pallets for specific store aisles. Chick-fil-a Atlanta, GA

May 2021 - November 2021

Back of House Supervisor

• Trained team to provide high quality service to guarantee customer satisfaction.

• Minimized costs through food, supply and waste tracking and control. Upgraded dining experience with clear objectives, careful monitoring and consistent leadership.

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• Enforced policies and quality standards through supervision and performance reviews. SKILLS

• Hospitality and Accommodation

• Problem Resolution

• Strong Communication

• Fast Learner

• Pallet Management

• Physical Strength

• Time Management

EDUCATION

May 2022

High School Diploma

Cedar Grove High School, Ellenwood, GA

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