Service Representative Records Clerk

***B Jerome Street Roselle Park NJ ***** 908-***-**** ******@*******.***

Maguy Ceus

Objective

To secure a responsible career opportunity to fully utilize my experience and skills, while making a significant contribution to the success of the company.

Highlights of Qualifications

Well organized with strong attention to detail

Self-motivated

Collaborative

Resourceful in generating new ideas and problem solving

Strong customer service skills

Proficient in Microsoft Office Suite

Knowledgeable in clinical applications: Cerner Power Chart, 3M SoftMed, RASI, SMS Invision, Quadramed SmartMerge

Experience

2015-Present

Saint Barnabas Medical Center

Livingston, NJ

MPI Integrity Clerk

Investigate potential duplicate medical records for merging

Determine surviving medical record after thorough investigation and notify downstream personnel of surviving record

Merge patient medical records using Smart Merge, Cerner and 3M SoftMed applications

Run SmartMerge reports of records merged and distribute to downstream and corporate EMPI team

2003-2015

Saint Barnabas Medical Center

Livingston, NJ

Assembler & Analyst

Assembly of patient records according to

Assign physicians to sign and dictate orders and procedures to ensure chart completeness

Assist customers with all medical records

Train incoming employees

2001-2003

Saint Barnabas Medical Center

Livingston, NJ

Medical Records Clerk

Verified, process, file loose sheets and medical information in records

Answer phones and assist customers with any questions or concerns

Files charts back into the system accurately, using the terminal digit system

1994-2001

ShopRite Stores Inc.

Springfield, NJ

Customer Service Representative

Accounts Receivable

Update ledger manually

Deposit daily transactions from gross sales

Answer customer questions regarding products or services

Handle and resolve customer complaints

Education

2008

Kean University

Union, NJ

Bachelor of Science: Management Science

Certifications

2009 Middlesex County College Edison, NJ

Health Information Coding Certificate

References

References are available upon request.

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