Personal Assistant Customer Service
Resume:
Debra NIlsson
Rochester, NY *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Elite Home Health Care - Rochester, NY
June 2022 to Present
Care for individuals in their homes.
Cleaning
A company individuals to appointment
Run errands
Support individuals
Personal Assistant
February 2022 to Present
• prepare meals
• Do laundry
• Change the linens
• Clean and tidy up the house
Cashier
Marshall’s
February 2022 to November 2022
• Cashier customers out
• Count money
• Sanitize work area
• Stock/Restock merchandise
• Customer service
Environmental Services
St. Ann's Community - Webster, NY
October 2021 to April 2022
Clean disinfect follow proper Ppe work in the Dementia unit Educational Assistant
Heritage Christian Services - Rochester, NY
August 2018 to October 2021
Assist individuals with their daily task practice proper PPE Environmental Services
University of Rochester, Strong Memorial Hospital
November 2020 to March 2021
1. Covid cleaning
2. cleaned hospital rooms and beds
3. got rid of waste
4. followed proper ppe procedures
content
Paul Davis Restoration
March 2020 to November 2020
1. Covid Cleaning
2. Restore homes from fire,water, and sewer damage 3. Restored household items from fire and water damage 4.
Customer Service Associate
Continuum Global Solutions
January 2019 to November 2019
1. Answered phone calls
2. assisted customers solve problems
3. customer service
Med Tech/Caregiver
Morgan Estates - Geneseo, NY
February 2013 to February 2017
1. Passed out Medication to the elderly
2. Assisted with daily routines dressed brush teeth eat activities 3. Kept rooms tidy and homey
Education
GED
2009
Skills
• Caregiving
• Fire Restoration
• Residential Cleaning
• Restoration Industry Experience
• Cleaning Experience
• CPR
• Restoration
• Commercial Cleaning
• Home Care
• Mold Remediation
• Water Damage Restoration
• Senior Care
• English
• Dementia Care
• Environmental Services
• Alzheimer's Care
• Hospital Experience
• Personal Assistant Experience
• Meal Preparation
Languages
• English - Expert
Certifications and Licenses
CPR Certification
AED Certification
Certified Medication Aide
Food Handler Certification
April 2022 to April 2025
Assessments
Customer service — Familiar
January 2022
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
January 2022
Responding to customer situations with sensitivity Full results: Familiar
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
April 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
CPR first aid adults and children
Contact this candidate