Service Representative Customer

Leonel Vinas

Independant Contrator

Address Freeport NY, 11520

Phone : 516-***-****

E-mail : *************@*****.***

Hardworking Customer Service Representative with over 4 years of experience working with people over the phone . Trained in project and time management with extensive knowledge of customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. I enjoy helping people over the phone, Make them feel things are going to be OK, That i am here to help them.

Skills

Exellent Customer Service.

Good listening skills.

Creative problem solving.

Complaint Resolution Inbound And Outbound Calling.

Work History

2022-09 - Current Vehicle Coordinator

•Help customers on a daily basic coordinate the transport of their vehicle from state to state as well as to Puerto Rico.

•Explain to customers about the transportation market and what kind of industry it is.

•Negotiate prices on transports from different states depending on clients’ needs and wants.

2019-05 - 2022-07 Customer Services Representative

LiveOps.com Inc, Freeport, NY

Daily contact with employers and insurance company to obtain or generate vehicle or workers comp claims over the phone for billing purposes

201*-*-****-** New York Yankees

•Responsible for players offensive, defensive, and base running

•Work on daily routine; this consisted of throwing batting practice, working defensive skills depending on player position, and watching them run bases properly.

•Responsible for making sure players who went through an injury return to competition the same way or better than previous injury.

•Followed medical progressions on players needs daily depending on player injury type.

•Privilege to work with Major League Players such as Derek Jeter, Alex Rodriguez, Carlos Beltran, and others.

Education

2006-2009 High School Diploma

Freeport High School - Freeport NY

No Degree: Computers Basics

East Field Collage - Dallas Tx

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