IT Project Manager

WALLEN (WALLY) KLANN

PROJECT MANAGER

678-***-**** ******.*****@*******.*** https://www.LinkedIn.com/in/wallyklann

I have 15 year’s of Project Management experience predominately supporting large projects related to software development. For the past 10 years I have been on assignment at AT&T through various providers, using Agile SDLC, Modified Waterfall and Blended methodologies. Prior to AT&T, I worked for Station Casinos and TelePacific Communications as an IT Project Manager / Scrum Master. I also hold a B.S. Degree in Computer Information Systems; however do not have a PMI Certificate. I have completed my most recent assignment and can interview at your convenience.

EXPERIENCE:

Collabera, Inc. Atlanta, Georgia. Jul 19, 2021 to Aug 31, 2022

Lead Project Manager (for AT&T, via IBM, Bothell WA)

AT&T IBM Lead Project Manager (IBM’s PMO) on IBM’s Business Client’s Lean Kit & JIRA Align projects for AT&T employing AGILE SDLC methodology including release management. Ensured all projects were Sarbanes-Oxley compliant. Managed financial month-over-month actuals/forecast budget management for multiple projects; Gathered projects’ progress and financial data from subordinates to prepare and deliver Power Point presentation to stakeholders on a weekly basis; MS-Excel, Power Point.

AMDOCS, Inc. - 1390 Timberlake Manor Pkwy, Chesterfield, MO 63017 - 314-***-**** Jul 9, 2018 to Dec 31, 2019

Lead / Application IT Project Manager (for AT&T, Atlanta, GA – worked 3 days per week remotely)

Lead Project Manager/Application Delivery Manager within Chief Data Office (Chief Data Office) PMO, on multiple IT Enterprise Data Warehouse projects concurrently using AT&T's IT UP PRISM Integrated Traceability Matrix on Modified Waterfall and Jira for Agile SDLC Methodology employing Linux OS, UNIX Shell Scripting, Hadoop, Python, Java development, Oracle Databases for database creation/enhancement including middleware interfaces; MS-Excel, MS-Power Point. Ensured all projects were Sarbanes-Oxley compliant.

Facilitate Client and IT groups to jointly analyze and create change requests as necessary to keep project on track and communicate to SI Owners of funding requirements through departmental budget submissions while continuingly seeking shortcuts to reduce project time-to-market by 15%+ over initial estimates.

Lead Project Manager of multiple projects providing master data management, network, data and subscriber migration, and Data Warehouse (eCDW Vertica DataLake applications, ERP/MDM, Big Data, Hadoop platform, iCloud Azure) and interfaces for AT&T, including release management.

Manage software development teams in developing eCommerce/invoicing application enhancements to facilitate end user, client, the ability to order and provision wireless/cell phone products, rate plans and functionality.

SPAR Technologies - 5550 Granite Pkwy, #105, Plano, TX 75024 - 201-***-**** Jul 27, 2015 to Jul 6, 2018

IT Application Project Manager (for AT&T via AMDOCS, Atlanta, Georgia)

Lead Project Manager or Application Delivery Manager (a.k.a., App PM) to Amdocs, Inc., on AT&T’s IT Enterprise Data Warehouse (eCDW) projects. Ensured all projects were Sarbanes-Oxley compliant. Progress status with AT&T’s proprietary tracking/auditing tools (PRISM & Jira) on Agile, Waterfall, and Blended methodology employing Linux OS, UNIX Shell Scripting, Python, Hadoop, ERP/MDM, Java development, SQL, Oracle Databases for database creation/enhancement including middleware interfaces; MS-Excel, MS-Power Point

Directed project teams responsible for migrating legacy apps to iCloud using Azure DevOps. Additionally, managed the Enterprise Resource Planning (ERP) platform being included as part of the enterprise acquisition/merger subscriber databases migration eliminating duplication. Additionally, managed migration, updates, and Data Warehouse (eCDW Vertica DataLake applications, Big Data, Hadoop platform) and interfaces for AT&T.

Assigned to CDO (Chief Data Office) PMO group to conduct Project Progress Status Meetings weekly in Client / IT forum environment to agree upon new / open / closed issues and risks were openly discussed and accurately recorded.

Charter Global Inc. – 1 Glenlake Parkway, #525, Atlanta, GA 30328 - 770-***-**** Oct 15, 2013 to April 17, 2015

IT Program/Project Manager (for AT&T via AMDOCS, Atlanta, Georgia)

Directed all phases of the SDLC, from inception through completion of merger and acquisition projects, delivering goals on time, within budget, and in compliance with AT&T SQA audit specifications. Ensured all projects were Sarbanes-Oxley compliant. Typically, managed capacity for 10-20 FTEs. Projects of multiple business streams often had up to 50+ FTEs including external Vendor(s) ; MS-Excel, MS-Power Point.

Provide Subject Matter Expert consulting in all issues concerning Geographic Info Systems/Provisioning/Customer Solution/Billing/Rating System applications, Provisioning, Mediation, Service Level Agreements (SLA)s and AT&T IT-UP processes during life cycle of the Amdocs Fixed-Bid Subscriber and Network Migration Interfaces projects. Administered project teams using “ETL” processes in performing data migration/gap data migration for AT&T due to Merger with Altel Wireless customers. Billing, Rate Plans, Customer Solution enterprise applications were all affected.

Oversaw Client and IT groups jointly analyze and create change requests to keep project on track and communicate to SI Owners of funding requirements through budget submissions.

NextGen Info Systems – 3280 Ponte Parkway, #2600, Peachtree Corner, GA 30092 - 470-***-**** Jul 2012 to Aug 2013

IT Program/Project Manager (for AT&T via AMDOCS Atlanta, Georgia)

Provided leadership to IT Project Management on multiple $250K - $2M acquisition and merger projects concurrently using AT&T's IT UP PRISM integrated with proprietary Integrated Traceability Matrix using Modified Waterfall and Agile SDLC Methodology employing Linux OS, UNIX Shell Scripting, Python, ERP/MDM, Java development, SQL, Oracle Databases; ; MS-Excel, MS-Power Point.

Ensured all projects were Sarbanes-Oxley compliant. Using keen communication skills, facilitated Client and IT groups to jointly analyze and create change requests as necessary as well as Service Level Agreements (SLA)s to keep project on track and communicate to Strategic Initiative (SI) Owners of funding requirements through budget submissions when needed.

Successfully provided direction to project teams during internal or external conflict to keep project on target by utilizing escalation process as needed for direction or managerial assistance in overcoming roadblocks to progress.

Experis, a.k.a. COMSYS – 9205 W Russell Road, #240, Las Vegas, NV 89148 - 702-***-**** Jan 2012 – Jul 2012

IT Project Manager/Scrum Master (for Station Casinos, Las Vegas, NV)

Managed internal/external Service Level Agreements, also multiple projects concurrently and responsible for defining scope, requirements, and business cases; creating and controlling budgets; and allocating resources employing Linux OS, UNIX Shell Scripting, Python, Java development, SQL, Oracle Databases; delivering goals on time, within budget, and to specification using Agile SCRUM methodology; MS-Access,MS-Excel, MS-Power Point, MS-Project.

Managed the legacy business Oracle application migration the Retail Sales and Customer Credit Enterprise Resource Planning (ERP) application to save time and money eliminating duplicate and noncompliance.

Instructed project management oversight as liaison between IT Development and Business Units to prioritize and expedite post-production product support trouble tickets initiated by Solution Center providing 25% reduction in time-to-market of new gaming incentives.

Tech Sales Resources Interactive – 1340 2nd St Road, Eaton, CO 89148 - 609-***-**** Sep 2007 – Sep 2008

IT Project Manager (for TelePacific Communications, Las Vegas, NV)

Reduced Software operating costs by 30% by spearheading the migration and conversion of existing legacy applications into new Enterprise Resource Planning (ERP) platform due to CLEC Business merger. Identified business requirements, processes and managing an offshore vendor; implemented billing consolidation by merging existing systems into one functional system; MS-Access, MS-Excel, MS-Power Point, MS-Project. Directed the migration of MA-Access customer trouble ticket tracking to Rally.

Provided Senior-Level IT Project Management control and deployment coordination providing standardized system solutions for a wide range of IT requirements, functional requirements, system design specifications, and test plans utilizing a customize Rhythm Agile project management methodology and employing Linux OS, UNIX Shell Scripting, Python, Java development, SQL, Oracle Databases.

Collaborated with senior level business and IT resources to ensure the project’s strategy, planning and delivery approach will achieve the desired end by facilitating weekly SCRUM reviews with project team and project stake holders providing early defect detection and defect prevention during the project SDLC and created Project Wiki sites using MS-SharePoint.

SKILL SET:

Microsoft Tools (MS-Project, MS-Excel, MS-Power Point, MS-Word, Visio, MS-Access),Project Management Office (PMO), Agile, ASP.NET, Billing, Capability Maturity Model, Centrix, Clarify, COGNOS, CSM, Data Lake, Dreamweaver, eCommerce, Enabler, Ensemble, ERP/MDM (Master Data Management), ETL process, Executive Management, GIS, HTTP, Infor, Infrastructure, Vendor/Procurement, Logistics, and Inventory Management, IVR, JavaScript, Jira, Lawson, M3 Cloud, Mediation, Mentorship, Microservices, MS-Access, MS-Excel, MS-PowerPoint, MS-Project, MS-SharePoint, MS-Visual Studio, MS-Word, Oracle, PHP, Primavera, Professional Buyer, Project Management, Provisioning, Rating, Sarbanes-Oxley, Scrum, SLA Management, SharePoint, SPI Data, SQL, Supply Chain Management, TCP/IP, Team Building, Vertica, Big Data, Hadoop, Visio, Visual Basic, Wiki, WordPress, Consumer Enterprise, Enterprise Merging Legacy application/processes including data mapping, system interfaces, month-over-month budget forecasting

EDUCATION:

BS - Computer Information Systems Strayer University – Arlington, VA – June 1996 – Magna cum Laude

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