Jessilynn Johnson

Kansas City, MO *****

adv83y@r.postjobfree.com

+1-816-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Forklift Operator/Warehouse

LKQ Corporation/Keystone Automotive - Kansas City, MO March 2021 to Present

• Pack and ship automotive parts and accessories

• Keep track of the outgoing mail make sure it goes to the right location

• Keep up with stock

• Basic cleaning

• Sort multiple orders make sure all paperwork is correct

• Load, unload trailers

• Forklift certified

Customer Service Rep.

Family Dollar - Kansas City, MO

July 2018 to November 2019

I worked as a cashier and did freight also. Worked opening and closing. Enjoyed my job and was good at it

• Assisted customers with a warm and professional attitude

• Answered general questions

• Resolved customer information and complaints

• Responsible for cashier duties

Education

Certified Microsoft Office Word Specialist in Office Managment Hyde career and technical school - Vandalia, MO

April 2013 to April 2014

None

High school diploma or GED

Skills

• Customer Service

• CSR

• Customer Support

• Basic math

• Planograms

• Cash handling

• Freight Experience

• Pricing

• Retail Sales

• Shipping & Receiving

• Heavy Lifting

• Computer Operation

• Packaging (2 years)

• Forklift (1 year)

• Pallet Jack

• Warehouse Experience (3 years)

• Time Management

• Microsoft Word (5 years)

• English

• Cleaning Experience

• Computer Skills (5 years)

• Leadership

• Materials Handling

• Assembly

• POS

• Order Picker

• RF Scanner

• Industrial equipment

• Manufacturing

• Microsoft Outlook

• Communication skills

• Microsoft Excel

Languages

• English - Fluent

Certifications and Licenses

Forklift Certification

Present

Food Handler Certification

Assessments

Customer focus & orientation — Highly Proficient

December 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Call center customer service — Proficient

March 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Attention to detail — Highly Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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