Jessilynn Johnson
Kansas City, MO *****
******************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Forklift Operator/Warehouse
LKQ Corporation/Keystone Automotive - Kansas City, MO March 2021 to Present
• Pack and ship automotive parts and accessories
• Keep track of the outgoing mail make sure it goes to the right location
• Keep up with stock
• Basic cleaning
• Sort multiple orders make sure all paperwork is correct
• Load, unload trailers
• Forklift certified
Customer Service Rep.
Family Dollar - Kansas City, MO
July 2018 to November 2019
I worked as a cashier and did freight also. Worked opening and closing. Enjoyed my job and was good at it
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Responsible for cashier duties
Education
Certified Microsoft Office Word Specialist in Office Managment Hyde career and technical school - Vandalia, MO
April 2013 to April 2014
None
High school diploma or GED
Skills
• Customer Service
• CSR
• Customer Support
• Basic math
• Planograms
• Cash handling
• Freight Experience
• Pricing
• Retail Sales
• Shipping & Receiving
• Heavy Lifting
• Computer Operation
• Packaging (2 years)
• Forklift (1 year)
• Pallet Jack
• Warehouse Experience (3 years)
• Time Management
• Microsoft Word (5 years)
• English
• Cleaning Experience
• Computer Skills (5 years)
• Leadership
• Materials Handling
• Assembly
• POS
• Order Picker
• RF Scanner
• Industrial equipment
• Manufacturing
• Microsoft Outlook
• Communication skills
• Microsoft Excel
Languages
• English - Fluent
Certifications and Licenses
Forklift Certification
Present
Food Handler Certification
Assessments
Customer focus & orientation — Highly Proficient
December 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Call center customer service — Proficient
March 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Highly Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.