Rhondalyn C White
Saint Louis, MO
Summary:
Detailed-oriented executive assistant seeking to make a career transition into technology. Strong ability to navigate any computer software program or office filing system. Skilled in working with diverse personalities, the ability to thrive in a demanding fast-paced environment and experience in handling confidential matters or proprietary information. Expertise in coordinating multiple teams and resources to complete objects.
Continued Learning:
Savvy Coders 12-week immersive coding bootcamp focused on Single Page Applications / Web Development.
Savvy Coders is an institution that allows you to gain extensive knowledge of web design via in-person training provided by an extremely experienced instructor. Learning core concepts of JavaScript, HTML5, CSS3, Agile Methodologies and Version Control.
Capstone Project: Creating a functional website for a pastry business, that will market their products and create customer contact using programs such as JavaScript, Version Control, CSS3, Firebase and HTML5.
Technical Skills:
Microsoft Office Suite, Bookkeeping/Accounting, Tax Preparation, QuickBooks, Legal Terminology, Customer Service, Data Entry, Internet Knowledgeable, JavaScript, HTML5, CSS3/Cascading Style Sheets, Agile Methodology
Certifications:
•Agile Master Class
•Paralegal Studies
•Office Automation
•Computer Programming
•Certified Logistics Technician
Education:
•High School Diploma from Center for Management, Law and Public Policy Saint Louis, MO
•Saint Louis Community College @ Forest Park Saint Louis, MO / Major: Accounting and Related Services/CLT& CLA
Experience:
Blackwell Security Services Saint Louis, MO 03/2022 - 09/2022
Concierge
Midway Tax Service Saint Louis, MO 12/2015 – Current
Assistant Manager
•Duties of this position consist of but are not limited to, filing documents, answering phone calls and one on one client interviews or assessments
•Tax preparation, proofreading document validation
•Submitting data in a timely and concise manner
•Knowledge of current tax legislation, annual tax credits and information verification
•Data entry and familiarity with various software programs
•Check printing and employee scheduling
LGC Associates Saint Louis, MO 09/2010 – 09/2018
Bartender/Chef/Server (Part time)
•Drink interpretation and preparation upon request.
•Memorized ingredients to various cocktails that were made to order
•Maintained bar inventory count and kept a clean and well stocked bar area
•Provided excellent customer service.
•Prepared food in accordance with applicable federal, state and corporate standards, guidelines and regulations with the use of established policies and procedures
•Ensured timely and proficient food service
Convergys Arnold, MO 06/2016 – 08/2016
Inbound Sales Associate (Part time)
•Providing great customer service while answering inbound calls for DIRECTV and AT&T clients daily
•Assisting with problem-solving, as well as bill payments
•Client retention
Fast Track Tax Service East Saint Louis, IL 12/2013 – 04/2016
Assistant Manager
•Prepared tax returns daily for current and previous tax seasons
After Nites Saint Louis, MO 09/2012 – 12/2013
Bartender
•Interpreted and prepared drink orders
•Memorized the ingredients to drinks and developed drinks that may widen customer base or clientele
•Maintained a well-stocked, organized and cleaned bar area. Cash handling and tallying of registers
Jackson Hewitt Atlanta, GA/Saint Louis, MO 12/2008 – 04/2013
Assistant Manager
•Drafted policies and procedures for the tax service and developed individual and corporate accounting procedures to allow for the processing of returns and the recording of payments
•Interviewed and trained staff for the upcoming tax season
•Prepared weekly schedules for the tax employees assigned to my office
Msta Inc. Saint Louis, MO 03/2003 – 12/2005
Dispatcher
•Answered inbound calls, interviewed and surveyed customers
•Monitored the technicians while they performed their daily route and maintained contact with them via radio correspondence
•Tallied all currency or payments brought into the office for various installments made throughout each shift and recorded the dollar amount
•Rescheduled any missed appointments or any troubleshooting appointments that needed to be handled the next day
Additional Education:
Near Southside Employment Coalition/Board of Education Saint Louis, MO Certificate in Office Automation
National Academy for Paralegal Studies @ Desmet Saint Louis, MO Certificate in Paralegal
Savvy Coders / Saint Louis, MO / Certification in Computer Programming (JavaScript, CSS and HTML)
Agile Master Class Certification