Customer Service Data Entry

Renee Michelle Brown

**** * *** ** *** *

Beaumont, Ca 92223

adv82f@r.postjobfree.com

702-***-****

OBJECTIVE:

I'm am looking to join a successful Organization that offers a team oriented atmosphere. I want to utilize my current skills while gaining more for future advancement. SUMMARY OF QUALIFICATIONS:

Microsoft Word, Credit Revue, Excel, Reynolds & Reynolds, Sage, MAS90, MAS200, ADP, Paychex, QuickBooks, Microsoft Office, Outlook, Word Perfect, Windows, MSDOS, EMR, etc All Internet programs. In a multi-task environment I excel in my performance. EXPERIENCE:

2021-2023 Receptionist / Customer Service / Sales Carson Trailer Beaumont, CA Accounts Payable

Accounts Receivable

Sales

Customer Service

Financing

Pricing

Inventory

2019-2019 General Manager Memories You Can Hold Henderson, NV Managed team of six employees

Responsible for hiring, training, scheduling, Team building and development Human Resources, Payroll and commissions

Customer Service

Sales, product processing, shipping

Accounts Payable / Receivable

2018-2019 Office Manager Law Office of Thomas S. Shaddix, Esq. Las Vegas, NV My Daily Responsibilities included:

Update and management of Attorney Calendar,

Client intake and service, Legal filings at various Courts in Clark County, Accounts Payable / Receivable Invoicing and day to day office and client management 2004-2018 Customer Relations Supervisor Active Transit Corona, CA Customer Service Supervisor

Daily match verify and post daily A/P invoices

Collections - high volume

Review and maintain assigned vendor aging reports

Maintained all accounts receivable invoice files as needed Full Charge of all collection accounts

Order Processing

Data Entry

2009-2010 Account Manager Moreno Valley Chevy/ Diamonte Credit Moreno Valley, CA Customer Service

Collections

New auto loans

Payment Deferments

Skip tracing

Month end, year end

Civil lawsuit prep

Cashier

2001-2004 Senior Loan Specialist WFS Financial Irvine, CA Call Center Lead - 180-300 calls daily

Customer Service, New auto loans, Refinancing

Collections

Skip tracing, field investigations

Repossessions, Collateral sales after repossession Training new hires, lead representative

Accounting

1999-2001 Senior Customer Care Verizon Wireless Irvine, CA Call Center Lead - 300-500 calls daily

Handled all new account activations including business accounts Answered customer questions regarding billing issues Resolved any technical or programming concerns

Inside sales to new and existing customers.

Participated on the info / escalated line for fellow associates assistance

***Letters Of Recommendation Available***

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