Customer Service Data Entry
Resume:
Renee Michelle Brown
Beaumont, Ca 92223
************@*****.***
OBJECTIVE:
I'm am looking to join a successful Organization that offers a team oriented atmosphere. I want to utilize my current skills while gaining more for future advancement. SUMMARY OF QUALIFICATIONS:
Microsoft Word, Credit Revue, Excel, Reynolds & Reynolds, Sage, MAS90, MAS200, ADP, Paychex, QuickBooks, Microsoft Office, Outlook, Word Perfect, Windows, MSDOS, EMR, etc All Internet programs. In a multi-task environment I excel in my performance. EXPERIENCE:
2021-2023 Receptionist / Customer Service / Sales Carson Trailer Beaumont, CA Accounts Payable
Accounts Receivable
Sales
Customer Service
Financing
Pricing
Inventory
2019-2019 General Manager Memories You Can Hold Henderson, NV Managed team of six employees
Responsible for hiring, training, scheduling, Team building and development Human Resources, Payroll and commissions
Customer Service
Sales, product processing, shipping
Accounts Payable / Receivable
2018-2019 Office Manager Law Office of Thomas S. Shaddix, Esq. Las Vegas, NV My Daily Responsibilities included:
Update and management of Attorney Calendar,
Client intake and service, Legal filings at various Courts in Clark County, Accounts Payable / Receivable Invoicing and day to day office and client management 2004-2018 Customer Relations Supervisor Active Transit Corona, CA Customer Service Supervisor
Daily match verify and post daily A/P invoices
Collections - high volume
Review and maintain assigned vendor aging reports
Maintained all accounts receivable invoice files as needed Full Charge of all collection accounts
Order Processing
Data Entry
2009-2010 Account Manager Moreno Valley Chevy/ Diamonte Credit Moreno Valley, CA Customer Service
Collections
New auto loans
Payment Deferments
Skip tracing
Month end, year end
Civil lawsuit prep
Cashier
2001-2004 Senior Loan Specialist WFS Financial Irvine, CA Call Center Lead - 180-300 calls daily
Customer Service, New auto loans, Refinancing
Collections
Skip tracing, field investigations
Repossessions, Collateral sales after repossession Training new hires, lead representative
Accounting
1999-2001 Senior Customer Care Verizon Wireless Irvine, CA Call Center Lead - 300-500 calls daily
Handled all new account activations including business accounts Answered customer questions regarding billing issues Resolved any technical or programming concerns
Inside sales to new and existing customers.
Participated on the info / escalated line for fellow associates assistance
***Letters Of Recommendation Available***
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