School Teacher Network Engineer
Resume:
Martha G. Abiskhiroon
Martha Gayed Abiskhiroon
Cell: 202/ 740-2663
Brambleton, VA, 20148 ******.***********@*****.***
OBJECTIVE
To find a position in the IT field as a Network Engineer, Network Security/Firewall Engineer Administration with a growth oriented company that will use the skills I have obtained through school and work experience.
Visa Status
US Citizen
Clearance
DOD TS/SCI/CI POLY - Active.
EDUCATION
June/2016- Graduated June 2018 ECPI University Manassas, VA, USA
Bachelor’s in Computer Information Science & Cyber Security – Obtained June 2018
oProgram: IT/Networking & Cyber Security
o5 times Dean List award, GPA 4.0
oGraduated in June 2018 with a Bachelor’s Degree in Computer Networking and Cyber Security.
Associates Degree in Computer & Information Science – Obtained June 2017
Associates Degree in Computer Networking and Security management, obtained June 2017.
Certifications
CISCO CSCO13213513
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) – Active
CISCO CSCO13213513
CCDevA (Cisco Certified DevNet Associate) – Active
CISCO CSCO13213513
CCDevA (Cisco Certified DevNet Associate) – Active
CCNP (CISCO Certified Network Professional) in Routing and Switching– Active
SKILLS & PROJECTS
CISCO Routers: 3900, 3800, 2600, 2800, 2900, ASR 9K series
CISCO Switches: C2900, C3750, C3850C3560, C4500, C6500, Nexus switches.
VLAN, MSTP, STP, RSTP, VTP, DTP, Ether-Channel, TCP/IP, Trucking, OSPF, EIGRP, Multimode Fiber, Single-mode Fiber, Ping, Tracert, NSLookup, and Ipconfig.
Good knowledge with Juniper Firewalls (SRX, NetScreen), CISCO ASA (Adaptive Security Appliance) Firewalls, Palo Alto Firewalls.
Built Church Network (St. Mary Church Richmond, VA) which includes pfSense Firewall, CISCO SG300 L3 switch, Ubiquities Access Points. Snort IDS/IPS. Content filter managed through CISCO OpenDNS.
Computer Skills and school experience: MS Office (Access, Excel, Word, Power Point), Windows OS (2003 Windows server, XP Pro), Active Directory, Mac OS.
School Experience with Linus/UNIX Operating Systems
Experience with Unix, Linux OS commands
Knowledge with tools such as Putty, SuperPutty, Winscp, Fillzilla, SecureCRT, Remote Desktop Manager (RDM)
Use CISCO VIRL, Packet Tracer and GNS3 for home study and labs.
Knowledge of DNS.
Knowledge of AD (Active Directory), GPO (Group Policy)
Capable of learning and quickly adapting to new technologies.
Great troubleshooting skills, and organized thought process.
Very organized, pay great attention to details.
Work well as part of a team as well as individually.
I have always built good work professional relationships with coworkers as well as clients with positive feed backs.
Excellent customer service skills
Fluent in both Arabic and English languages
Internship
December 2017 – March 2018 ECPI University Manassas, VA
Basic Network troubleshooting
Basic Firewall administration.
Imaging Desktops
Active Directory
Computer Patches and updates
Basic Network and Helpdesk duties.
WORK EXPERIENCE
July 2021 – Present Zachary Piper Arlington, VA
Customer Delivery Consulting Engineer
Developing network security requirements and policy and translating requirements into specific device configurations.
Position is responsible for the support and delivery of Advanced Services Route/Switch,
Network Management/optimization.
Unified Collaboration services to Cisco’s Tier 1 Customers in the US Public Sector market.
Performs and drives network architectural, design.
Integration engineering for complex network
Infrastructure solutions.
Advanced Service CEs
Network/Security design and architecture best practices.
February 2021 – July 2021 Altamira McLean, VA
Sr. Network Engineer
Developing network security requirements and policy and translating requirements into specific device configurations.
Providing network administration support for development, deployment, and problem identification and remediation of the enterprise network environment.
Providing enterprise LAN support, working closely with the IT service provider teams to ensure customer requirements are considered and supported by the evolving LAN/WAN architecture.
Planning and implementing IT enhancements and undertaking project work.
Identifying and correcting WAN hardware, software, and circuit problems.
Identifying and correcting hardware and software issues on servers, clients, and networks
Providing in-depth analysis on existing network and server configurations and developing plans for system enhancements.
Examining system data and implementing enhancements to improve reliability and performance.
Planning and implementing IT enhancements and undertake project work, to include configuring servers, clients, storage devices, and network components.
Planning and managing system installs and upgrades for networks and servers (hardware and software).
Providing detailed analysis and trouble-shooting guidance for real-time system crisis.
Supporting system engineering requests to meet operational needs.
Proposing, designing, testing, and installing capabilities that are new to the environment.
Providing technical assistance to companion work groups in support of overlapping projects.
May 2020 – February 2021 GDIT Arlington, VA
Sr. Network Engineer
Responsible for installing, configuring, monitoring and maintaining network devices (switches, routers) of data and communications networks as part of the Service Restoral Team. (CISCO & Juniper Platforms)
Provide Tier 3 support to the Network Operations Center (NOC).
Support local area network (LAN) and wide area network (WAN).
Analyzes, monitor network topologies, traffic and capacity requirements.
Provide technical support and troubleshooting of routers and switches.
September, 2018 – February 2020 Northrup Grumman Baltimore, MD
Network Engineer
Tech Refresh and upgrade CISCO switches from 3750 & 3750-X to 3850 & 3850-X. That work involves but not limited to checking current config and generate config to be deployed to the new switches. Upload the new config to the new switch post switch upgrade and deploy to the site by physically going to the site or utilizing remote hands. Post installation, I perform LAN and WAN test and make sure that the site is back in business and users are able to perform successful connectivity test.
Troubleshoot LAN/WAN connectivity issues as they are reported.
Utilize ServiceNow as our ticketing system.
Survey network requirements of remote field offices and campus buildings to include defining equipment, cables, adapters and configurations needed to upgrade buildings and sites to established network standard.
Analyze current network configurations and design improvements in performance, consolidation, VLAN configuration, and routing protocols.
Lead projects to upgrade configurations and implement requirements of existing network equipment to support new features and functions
Continually review customer’s network and practices looking for opportunities to enhance network functionality, performance, and reliability.
Assist in the evaluation of potential network products or technical solutions.
Test LAN/WAN equipment software (ie IOS, CatOS), WLAN implementation, Network Security, etc
Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures.
Monitor for opportunities to improve the customer’s service delivery practices, network/system performance and reliability.
Perform on-going management of network installation and upgrade projects. Maintain deployment schedules and provide guidance to team members. Provide status metrics to customer and management
Provide third-level support and troubleshooting of network problems and periodically provide after-hours and weekend support.
Maintain and extend expertise in applicable areas of network and computer hardware and software technology.
Negotiate installation schedules and assemble required equipment, cables, adapters, etc. and arrange delivery to site for installation.
Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates.
Upgrade configuration of existing network equipment to support new features and functions.
Manage field installation contractors while they are on-site and provide all technical details to complete installations.
March, 2018 – September 2018 Northrup Grumman
Firewall Engineer
Managing (Juniper, CISCO ASA) Firewalls for the VITA (Virginia Information Technology Agency).
Follow strict change control to implement (Addition/Removal) firewall rules.
Troubleshoot Network connectivity for VITA from the Firewall and security side.
Troubleshoot firewall hardware issues (Juniper, CISCO ASA)
Troubleshoot VPN tunnels connectivity issues.
Manage McAfee Web Proxy Gateway
Manage MCP (McAfee Client Proxy) policies
Manage HIPS (Host Intrusion Prevention System) for desktops.
Troubleshoot HIPS issues.
Troubleshoot MCP issues.
Communicate professionally with VITA employees and agencies.
I work closely with Network Engineers in many of the FW projects VITA manages.
January 2018 – March 2018 AARP WASHINGTON DC
Desktop Support
Troubleshooting issues within Windows 10
Deploy window 10
Troubleshoot various Hardware, Software issues with desktops, printers and other peripheral devices
Troubleshoot local and network printers in coordination with various teams
Resolve network related issues by troubleshooting connectivity, checking network cable, MAC Card, conducting loop back testing, checking IP addresses
Reimaging computers, laptops and desktops using Norton Ghost
Install/upgrade Windows Operating Systems when the computer is defective, had a blue screen of death and became inoperable
Managing and maintaining users databases (Workstation names associated with users, location and type of device, etc)
Manages Windows network (users, computers, printers, etc.) with Active Directory \Installing and configuring new equipment and software on the network and for customers
Provide support (on site/through email and over the phone)
Migrate users’ data from old PC to new when requested
Backup users’ data before conducting migration
Conduct regular patching and windows updates manually when clients failed to update from the Windows Update Service (WUS)
Write Standard Operating Procedures on some step-by-step troubleshooting techniques maintenance agreements.
Utilized a remedy ticketing system and service now to ensure all tickets were documented correctly
Help users and clients identify and resolve issues on a regular basis
Ensured that anti-virus software and security patches are routinely updated and functioning.
Active directory management and maintenance to create accounts and reset passwords
Assist user in resolving their technical issues via the phone, email and in person accordingly
Conduct bi-weekly inventory of IT assets and report to management.
Verify the proper label/barcode has been placed on each IT gadget for tracking purpose
Document anomalies and issues.
ServiceNow Ticketing System.
Provide application instructions for users.
Perform reviews, walkthroughs, or inspections.
January 2017 Volunteer St. Mary Coptic Church Richmond, VA
Network Admin / Firewall Admin (Volunteer on going project)
Built Church Network (St. Mary Church Richmond, VA) which includes pfSense Firewall, CISCO SG300 L3 switch, Ubiquities Access Points (Meshed Network).
Snort IDS/IPS. Content filter managed through CISCO OpenDNS.
Manage Site-TO-Site VPN
Also, manage remote VPN for users to remote to the church network to access church resources.
Troubleshoot computer issues for the church users.
September 2006 – 2008 Elementary School Teacher Assiut, Egypt
Elementary School Teacher
I was responsible for teaching my class pupils variety of educational subjects according to the authorized curriculum by the Department Education of Egypt.
I was responsible for managing the class times, quizzes, and exams throughout the school year.
I worked very closely with my colleagues and with the school management to put effective plans to make sure all the students are getting all the help they needed as far as tutoring, and any of their school needs.
VOLUNTEER WORK EXPPERIENCE
Built Church Network (St. Mary Church Richmond, VA) which includes pfSense Firewall, CISCO SG300 L3 switch, Ubiquities Access Points. Snort IDS/IPS. Content filter managed through CISCO OpenDNS.
Manage Site-TO-Site VPN for the church.
Also, manage remote VPN for users to remote to the church network to access church resources, for the church.
Building several wireless networks for fiends using Cisco Linksys routers.
Sunday School Teacher for the church.
Thanks & Regards
Martha Gayed Abiskhiroon
******.***********@*****.***
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