Line Prep Customer Service
Resume:
Anthony
Gould
Experience
October **** – Present
Prep Production • Olive Garden
March 2022 – October 2022
Line Prep Cook • Wahlburger’s
October 2011 – May 2017
Kitchen Supervisor • Emperor of China
Seasoned Manager of 20 years with 7+ years in the
restaurant industry. Seeking opportunity for a career in utilizing my skills in multi-tasking, prioritizing, training and developing, and managing a diverse
team while creating a positive work environment.
Education
Hamilton High School, Milwaukee, Wisconsin
• General Studies with 3.2 GPA until my final
semester when I had to leave to work full time to
help support my mother and sisters.
Communication
Supervised hospitality and customer service, upsells and suggestive sells, increased customer survey
participation and overall satisfaction. Communication of daily, weekly, and month-to-date goals to increase job satisfaction, employee retention, and resolve any customer complaints.
Leadership
Responsible for truck deliveries, ensuring FIFO is conducted daily, delegated daily/weekly/monthly
cleaning tasks to ensure best quality and cleanliness in workspace. Trained and cross-trained team
members in job roles, food handling and prep, and
rotation.
References
[Available upon request.]
Contact
3778 South 84th Street #11
Milwaukee, Wi 53228
*******.********@*****.***
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