Salesforce Developer Admin

Location:

Middletown, DE

Posted:

March 29, 2023

Contact this candidate

Resume:

Sudheer Anumolu

+1-302-***-****

***********@*****.*********:*******.**********@*****.***

Sr. Salesforce Developer/Admin

linkedin.com/in/sudheer-anumolu-2902b1144

Professional Summary:

Around 8 Years of overall experience on Salesforce.com involving in various phases of Software development like System Analysis, Design, Development, and implementation of SFDC applications.

Involved in various stages of Software Development Life Cycle (SDLC) including Analysis, Grooming Session, Retrospect Meeting and working with agile development methodology.

Hands-on Experience on Force.com platform like – Visualforce Pages, Apex classes, Apex Triggers, Batch Apex and Scheduling Apex etc.

Hands on experience with Work-flow Rules, Process Builder, Flows

Working Experience on deployment tool IntelliJ Idea, DevOps, Copado.

Working on ticketing tools like Rally, Service Now, AZURE DevOps, Jira.

Well experienced in Salesforce Lightning.

Strong Hands-on experience with Salesforce Security features: Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.

Extensive Experience in writing SOQL and SOSL queries.

Good Knowledge on Customizing Salesforce Security Model like Profiles, Roles, Permission Sets and Organization- Wide Default, Sharing Rules, Manual Sharing.

Experienced in Other Admin features like Users, Object Relations, Page Layouts, Record Types, Validation Rules, Formula Fields and Rollup Summary Fields.

Working experience on Custom settings, Custom Labels.

Configured the Assignment Rules, Auto-Response Rules and Escalation Rule etc.

Configured the Email-to-Case, Web-to-Lead functionalities.

Data Migration in Salesforce using Apex Data Loader.

Good knowledge on Salesforce Governor Limits.

Pleasant experience and hands on create Test class and create Test cases.

Excellent Interpersonal, Communicational, Organizational and Project Management skills.

Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.

Analysing Business requirements and interact continuously with business people and gathering requirements.

Developed applications using Vlocity Omni Scripts,Data Raptors, Layouts, Cards & Integration Procedure.

Experience in Object Oriented Analysis, Design, Development, Testing, Implementation, Client Server Architecture.

Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Good Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects.

Experience in working with Visual studio code, as well as Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.

Experience in analysing technical challenges with excellent teamwork and client facing skill.

Worked on SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.

Experience with Quality Management Systems in the medical equipment’s and hospital management project.

Certifications:

• Salesforce Platform Development (PD-1) Certification.

• Salesforce Admin.

• Salesforce App builder.

• Salesforce Advance Admin Certification.

• Salesforce Certified Service cloud Consultant.

• Salesforce Certified Sales cloud consultant.

• Salesforce Industrial CPQ.

Education:

Batchelor’s of Electronics and Communication from India in 2014.

Technical Skills:

• CRM : Salesforce.com

• Technologies: Force.com, Service Cloud with Health cloud mange Package, Experience Cloud, HTML, CSS,

JavaScript, Salesforce CRM, Lightning Experience, Apex Language, Apex Classes,

Controllers, Apex Triggers, SOQL, Visual force Pages and Components, S-Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects

• Tools : Data Loader, Service Now (Ticketing Tool), Azure DevOps, Rally.

• Languages : Apex, Visual force, HTML

• IDE’s : Apex Data loader, Force.com IDE & Change Set.

Work Experience:

Client: Manulife (John Hancock), Boston MA, Cognizant (Fulltime, India) Oct 2021-Oct 2022

Project: Insurance Management System

Role: Sr. Salesforce Developer

Project Description: If the user registered insurance policy to this website, it will process that registration form by verification and immediately give the temporary policy holder ID to the user. After submission of registration form, the admin will process to verify that particular details registered by the customer and sanctioned the insurance policy. Then the admin sends the permanent policy holder ID and password to the customer and also send status information about insurance policy to the corresponding policy holder. The CRM developed project helps the company for its effective collaboration with network of agents and intermediaries to get better visibility of sales processes and also to prevent revenue leaks.

Responsibilities:

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Deeply Involved two different production org merge and encountered the issues like code maintain and without effecting the business functionalities.

Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.

Involved in unit testing, UAT and test coverage for apex classes.

Working Experience Sales Salesforce configurations.

Building complex reusable components in Vlocity.

Worked on API Integration SOAP and REST.

Optimize and improve the overall runtime of Omniscripts, Data raptors and Vlocity integration procedures using best practices.

Well versed with migration of Vlocity components using data packs and manage connected Orgs.

Created Custom Fields, Custom Reports, Triggers, Custom Formulas and Field History Tracking and Actions.

Created and enhanced Omni scripts,Data raptors, velocitycards&Actions and Orchestation flows.

Implemented velocity Integration Triggers and Procedures and Order Management.

Well versed with migration of Vlocity components using using IDX Work Bench.

Worked on Profiles, sharing rules and levels, Chatter to public groups and employed manual sharing, restricted access to sensitive organization’s data.

Created technical design document and functional design documents as per business requirement.

Involved in developing visual force pages and Apex classes as per the requirement.

Creating relationships between the objects using Lookup and Master Detail relationship.

Created workflow rules and defined related tasks, time triggered tasks, email alerts.

Working Experience Deployment using Copado tool.

Customized Company Profile, Security & Access Controls and Communication Templates as per the organization requirements.

Created custom objects, users, custom profiles, page layouts, and record types to meet business guidelines.

Maintain lowest SaaS product churn by understanding and validating customer problems.

Designed various HTML Email templates for Auto-Response to customers.

Developed Batch Classes and utilized Asynchronous Apex for efficient mass updates on the records in the system.

Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality.

Added, configured workflow rules, time triggered workflows, email templates resulting into effective Web-to-Lead, Web-to-Case and Email-to-Case communication with customers.

Implemented Customer Portal for various business requirements.

Worked on Eclipse IDE with force.com platform for writing business logic in Apex Programming language.

Developed cloud computing application using Force.com, Visualforce and Apex Languages.

Experienced in designing, developing and data modelling of the application and ensured that they are within the Salesforce governor limits.

Created Apex Classes, Test Methods and Workflows.

Created Page Layouts to organize fields, custom links, and other components on record pages.

Implemented various advanced fields like Pick list Fields, Custom Formula Fields and defined Field Dependencies for custom pick list fields.

Worked with custom Reports and report generation.

Worked on custom Lighting App& web components for community SFDC Apps.

Involved in resolving issues found during Unit Testing&User Acceptance Testing (UAT).

Planned and coordinated testing activities for clients.

Good knowledge on Salesforce Governor Limits.

Relational databases, data modelling, and ETL tools.

Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.

Worked on SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.

Involved daily stand-up calls, grooming calls and scrum meeting.

Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Created various profiles and configured the permissions based on the organizational hierarchy.

Hands on experience in Salesforce Data Privacy, Security and data clean-up activities co-rdin9ationg with Dev & Business in Salesforce objects.

Salesforce Shield Implementation experience GPR Compliance.

Environment: Saleforce.com platform, Lightning Experience, Experience Cloud, Service Cloud, Salesforce API Version 55.0, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML 5, Web Services, WSDL, SOAP, Reports, Sandbox,Salesforce Data Pr

Client: Banner Health, Phoenix AZ, Cpagemini (Fulltime, India) Sep 2020-Oct 2021

Project: Health Cloud Notification

Role: Sr. Salesforce Developer

Project Description: The goal of the project is to solve for Banner Health business processes for their patients using Health Cloud with the intention to maximize the use of “out of the box” functionality, and to absolutely minimize costly customizations. SFDC send an Appointment reminder notification to their patients 2 days and 7 days before their appointment by Email, Text and voice channels based on patient preference once patient get reminder notification, as a SFDC CRM we provide patient will confirm, reschedule and cancel by reply 1, 2 and 3. As SFDC CRM we are sending this notification on two languages English and Spanish. We are also including appointment information on reminder i.e., Appointment date and time, location and doctor’s name.

Responsibilities:

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Project end to end developed in LWC and Aura component Frame Work.

Working Experience Various Aura Lighting Attributes and Components.

Woking Experience in Org merge with two different prod orgs.

Working with ETL tool to dump the data to Salesforce via Boomi integration.

Worked on API Integration Like SOAP and REST.

Hands on Salesforce configurations.

Involved in unit testing, UAT and test coverage for apex classes.

Created technical design document and functional design documents as per business requirement.

Created Various Lighting component according to business scenarios.

Worked Salesforce Lighting Design (SLDS).

Debugging the code as per user Access.

Design Requirement documents and functional documents for the development team.

Maintained the Salesforce out of the box functionality and customize such as custom fields, objects, layouts, workflows, process builder, validation rules, VF pages, triggers, SOQL, SOSL and Apex programming using force.com, Batch Apex, Future, Schedulable class and Queueable Apex.

Working Experience in Home Health care, Appointment management, HL7 Health Record, Emergency Response Management.

Working Experience on Appointment management with Cerner and Salesforce Health cloud and Service Cloud.

Working Experience Care management, Program management, Claims, Clinical Data model.

Working experience with Service cloud and Health cloud managed package.

Working Experience Health cloud custom metadata types, Like HL7 Parser mapping and Integration with Cerner Database scheduling appointments.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Working On Health cloud Empower Components like Care plan Sector, Care Team, Care Task, TimeLine.

Working Experience in Emergency response Management and TimeLine.

Created various profiles and configured the permissions based on the organizational hierarchy.

Involved in developing visual force pages and Apex classes as per the requirement.

Creating relationships between the objects using Lookup and Master Detail relationship.

Created Active lookup filter to different objects.

Experienced in designing, developing and data modelling of the application and ensured that they are within the Salesforce governor limits.

Created Apex Classes, Test Class and Workflows.

Configure SSO from an Org to a Community, used endpoint URLs point to the community.

Created Page Layouts to organize fields, custom links on record pages.

Implemented various advanced fields like Pick list Fields, Custom Formula Fields and defined Field Dependencies for custom pick list fields.

Designed and deployed Apex Classes, Controller Classes and Apex Triggers for Various functional needs in the application

Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.

Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Worked on Integration using API REST Services &Cerner database and Pre-Employee Database, Dell-Boomi.

Experience in wide range of languages and technologies such HTML5, CSS3, JavaScript, WSDL, jQuery and XML.

Proficient in Meta Data migration and integration using tools like Jitterbit Data Loader, and Force.com migration Tool, Informatica and workbench.

Worked with various CRM applications like Salesforce.com, Sales Cloud, Custom Cloud, Reporting& Analytics of Sales, Service and Custom Cloud, Application on Code backup.

Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.

Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.

Expertise in Aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).

Configure and build components for Service Cloud such as Email-to-Case, Milestones and Entitlement, Omni-channel.

Worked Jenkins, Copado, Ant and Intelj Idea to automate the process of Continuous integration (CI/CD) for Salesforce applications.

Worked on SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.

Good knowledge on Salesforce Governor Limits.

Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Developed Batch Classes and utilized Asynchronous Apex for efficient mass updates on the records in the system.

Hands on experience in Salesforce Data Privacy, Security and data clean-up activities in Salesforce objects.

Environment:Saleforce.com platform, Lightning Experience, Salesforce API Version 18.0, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML 5, Web Services, WSDL, SOAP, Reports, Apex class, Batch Apex.

Client: Banner Health, Phoenix AZ, Cpagemini (Fulltime, India) Dec 2018-Sep 2020

Project: Banner HR Requirement Process

Role: Sr.Salesforce Admin/Developer

Project Description: This Project is aimed at developing a banner HR requirement process. This is easy to operate user friendly, economically priced software that committed to meet the all requirements to manage by client, like Back ground verification initiation and releasing offer latter compensation and Day1 preparation activity. It was differentiating the Physicians and Nurses/Lab technicians on recruitment process and also, we community sites like candidate portal and stake holder portals. Integrating with other systems like pre-employ, Service Now, Morse database. Big achievement in this project from client, after using salesforce the recruitment process will reduce to 25 days.

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Worked with Visual Force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes and Apex Triggers.

Worked on Asynchronous class like Batch Apex, Future, Schedulable class and Queueable Apex.

End to End Worked on Pre-Employ SOAP Integration.

Plugged in Doc sign for document generation.

Experience configuring DocuSign.

Hands on Salesforce configurations.

Fully Development in Aura and LWC.

Knowledge on HIIPA.

Developed various Custom Objects, Tabs, Validation Rules and Visual Force Pages.

Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.

Used CSS implementing the pages as Clint requirement.

Developed pages with attracting outlook.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Created various profiles and configured the permissions based on the organizational hierarchy.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Developed Apex Classes and Apex Triggers for various functional needs in the application.

Used SOQL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Worked Health cloud managed package.

Hands on experience in Salesforce Data Privacy, Security and data clean up activities in salesforce objecties.

Created profiles and implemented Object and field level security to hide critical information on the profile users.

Used Force.com Eclipse IDE for creating, modifying, testing, and deploying Force.com Application

Experience in Object Oriented Analysis, Design, Development, Testing, Implementation, Client-Server Architecture.

Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Designed Lightning Web components, Lighting Events, Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.

Experience in developing Apex Classes, triggers, writing flows, SOAP API, REST API.

Involved in Daily Stand-up and demos with the client as part of Agile methodology.

Experience in analysing technical challenges with excellent teamwork and client facing skills.

Involved in resolving issues found during Unit Testing&User Acceptance Testing (UAT).

Configure SSO from an Org to a Community, used endpoint URLs point to the community.

Developed applications using Vlocity Omni Scripts, Data Raptors, Layouts/Cards, & Integration Procedure.

Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.

Worked DocuSign to generate Manged package.

Maintained the Salesforce out of the box functionality and customize such as Custom Fields, Objects, Layouts, Workflows, Process Builder, Validation Rules, VF pages, Triggers, SOQL, SOSL and Apex programming using force.com.

Used community cloud to build deeper relationship with customers to provide better service and assist them through online.

Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Developed Batch Classes and utilized Asynchronous Apex for efficient mass updates on the records in the system

Hands on experience in Salesforce Data Privacy, Security and data clean-up activities in Salesforce objects.

Environment:Saleforce.com platform, Lightning Experience, Service cloud, Health Cloud, Experience Cloud Salesforce API Version 45.0, Apex Language, Visual Force Pages, Custom Component, DocuSign to generate, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML 5, Web Services, WSDL, SOAP, Reports, Apex class, Batch Apex, Doc sign.

Client: Smartek21, Dallas TX, (Fulltime, India) Sep 2017-Dec 2018

Project: DEX-YP BRM (Billing and Revenue Management)

Role: SFDC Developer

Project Description: The goal of the project is to solve for DEX-YP business processes using Oracle BRM with the intention to maximize the use of “out of the box” functionality, and to absolutely minimize costly customizations. The adjustments, refunds approval/permission/authorization/processing done from BRM applications (Billing Care/Customer Centre). Requirements related to the approval process will be taken while building this functionality. BRM object will hold the maximum amount (debit/credit) that a user can adjust. BRM must store the information (about failed adjustment due to maximum amount limit for user for adjustment/write-off/refund) and present to the approver, so that action can be taken on the transaction.

Responsibilities:

Project end to end developed in Aura component Frame Work.

Hands on Salesforce configurations.

Working Experience Various Aura Lighting Attributes and Components.

Worked on Asynchronous class like Batch Apex, Future, Schedulable class and Queueable Apex.

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC)

Created technical design document and functional design documents as per business requirement.

Involved in developing visual force pages and Apex classes as per the requirement.

Creating relationships between the objects using Lookup and Master Detail relationship.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Created various profiles and configured the permissions based on the organizational hierarchy.

Created Active lookup filter to different objects.

Created advanced workflows rules with field updating actions and validations, and automated business processes.

Created Visualforce email templates, lightning email templates and automated Email Process to send appropriate users.

Actively participated in deployment activities from Sandbox (dev, QA, Stagging) to Production.

Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.

Created Apex Classes, Test Class and Workflows.

Created Page Layouts to organize fields, custom links on record pages.

Implemented various advanced fields like Pick list Fields, Custom Formula Fields and defined Field Dependencies for custom pick list fields.

Designed, and deployed Apex Classes, Controller Classes and Apex Triggers for Various functional needs in the application

Worked with Force.com IDE, Data Loader, Import Wizard, Change Sets to Migrate Data.

Designed Lightning Web components, Lighting Events, Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.

Hands on experience in Salesforce Data Privacy, Security and data clean-up activities in Salesforce objects.

Experience in developing Apex Classes, triggers, writing flows, SOAP API, REST API.

Involved in Daily Stand-up and demos with the client as part of Agile methodology.

Experience in analysing technical challenges with excellent teamwork and client facing skills

Involved in resolving issues found during Unit Testing&User Acceptance Testing (UAT).

Worked on deployment using azure DevOps for CI/CD process.

Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.

Working on setting up Salesforce DX for creating scratch orgs.

Supported around 1000 users in the implementation of the Service cloud and Sales cloud.

Followed Agile Development Methodology for the implementation.

Maintained Sandbox environments and deployed components across different sandbox to production instances using Change Sets and Force.com migration tool, Git Hub.

Worked on Salesforce Lighting Design (SLDS).

Good knowledge on Salesforce Governor Limits.

Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Developed Batch Classes and utilized Asynchronous Apex for efficient mass updates on the records in the system.

Worked on API Integration Like SOAP and REST.

Environment:Saleforce.com platform, Lightning Experience, Service cloud, Sales cloud, Experience Cloud / Community Cloud Salesforce API Version 42.0, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML 5, Web Services, WSDL, SOAP, Reports, Apex class, Batch Apex.

Client: Tera Soft, (Fulltime, India) Mar 2015-Sep 2017

Project: Jann Restarunt (Restaurant Management), Singapore

Role: Salesforce Admin

Project Description: This Project is aimed at developing an Online Restaurant Management. This is easy to operate user friendly, economically priced software that committed to meet the all requirements to manage, small, medium and big scale Restaurants. Restaurant Management network is one of the leading software for complete management of your Restaurant; it can manage the reception, restaurant, inventory and accounts excellently. The Restaurant management software provides all kinds of record keeping feature required in a Restaurant like Advance Booking, daily business booking, preparation of OFI and may more automatically.

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Worked with Visual Force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.

Developed various Custom Objects, Tabs, validation rules and Visual Force Pages.

Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.

Used CSS implementing the pages as Client requirement.