Process Assistant Fulfillment Center
Resume:
Van Hnem
Home Address: **** ** **** ** ************, IN 46217
********@*****.***
Education:
Indiana University, Kelley School of Business, Indianapolis, IN. May 2022 Bachelor of Science in Business
Major: Business management and Human resources
Experience:
Amazon Fulfillment Center, Plainfield, IN
Learning Ambassador and PG Aug 2015- July 2022
Coached and trained new associates on performance resulting in a 20% improvement in UPH performance
Assisted Area Manager and Process Assistant with day to day management planning and all departmental staffing based on set workflow
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
Verified proper tracking in newly created databases of all associates and instructors leaves, attendance, scores and overall performance
Assisted manager with translating during feedback and stand up
Alpha Grocery, Greenwood, IN
Cashier Aug 2022-Jan 2023
Operated cash register or POS system to receive payment by cash, check and credit card
Trained new team members in cash register operation, stock procedures and customer services
Helped customers find specific products, answered questions and offered product advice
Tracked company inventories, moved excess stock and arranged products to improve sales
Learned roles of other departments to provide coverage and keep store operational
SnowFox JFE INC, Farmington Hills, MI
Regional Manager Feb 2023-Mar 2023
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Organize and communicate effectively with all departments as necessary to ensure completion of all assigned tasks and projects
Maintained regular performance appraisals for subordinates through verbal, written and on going review programs
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
Disciplined employees to encourage compliance with company policies and procedures
Activities:
Indiana Chin Baptist Church Indianapolis, IN
Sundayschool Teacher 2021 - Present
Plans and prepares in advance for individual and small group bible-learning experiences
Prepares in advance, arrives on time, and evaluates and participates in age-appropriate bible teaching
Responsible for children's safety and care until released to appropriate guardians
Supervised and guided children in completing assigned lessons and projects
Planned and developed weekly lesson plans; assist with special events related to Sunday School
Skills
Fluent in Burmese, Chin, English
Proficient in Microsoft Office software and Technical skills
Organizational, problem solving, teamwork and leadership
Strong written & Verbal Communication, customer service
Multiple task at a time, management & adapting
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