Van Hnem

Home Address: **** ** **** ** ************, IN 46217

317-***-****

adv7sd@r.postjobfree.com

Education:

Indiana University, Kelley School of Business, Indianapolis, IN. May 2022 Bachelor of Science in Business

Major: Business management and Human resources

Experience:

Amazon Fulfillment Center, Plainfield, IN

Learning Ambassador and PG Aug 2015- July 2022

Coached and trained new associates on performance resulting in a 20% improvement in UPH performance

Assisted Area Manager and Process Assistant with day to day management planning and all departmental staffing based on set workflow

Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.

Verified proper tracking in newly created databases of all associates and instructors leaves, attendance, scores and overall performance

Assisted manager with translating during feedback and stand up

Alpha Grocery, Greenwood, IN

Cashier Aug 2022-Jan 2023

Operated cash register or POS system to receive payment by cash, check and credit card

Trained new team members in cash register operation, stock procedures and customer services

Helped customers find specific products, answered questions and offered product advice

Tracked company inventories, moved excess stock and arranged products to improve sales

Learned roles of other departments to provide coverage and keep store operational

SnowFox JFE INC, Farmington Hills, MI

Regional Manager Feb 2023-Mar 2023

Completed daily recovery tasks to keep areas clean and neat for maximum productivity

Organize and communicate effectively with all departments as necessary to ensure completion of all assigned tasks and projects

Maintained regular performance appraisals for subordinates through verbal, written and on going review programs

Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty

Disciplined employees to encourage compliance with company policies and procedures

Activities:

Indiana Chin Baptist Church Indianapolis, IN

Sundayschool Teacher 2021 - Present

Plans and prepares in advance for individual and small group bible-learning experiences

Prepares in advance, arrives on time, and evaluates and participates in age-appropriate bible teaching

Responsible for children's safety and care until released to appropriate guardians

Supervised and guided children in completing assigned lessons and projects

Planned and developed weekly lesson plans; assist with special events related to Sunday School

Skills

Fluent in Burmese, Chin, English

Proficient in Microsoft Office software and Technical skills

Organizational, problem solving, teamwork and leadership

Strong written & Verbal Communication, customer service

Multiple task at a time, management & adapting