Joette

Benetatos

Administrator

Joette Benetatos

*** ******* ***

Woodbridge NJ 07095

201-***-****

adv7s5@r.postjobfree.com

Professional Summary/Skills

Dedicated professional with more than 15 years experience in Client Services. Extensive work in administration, case managing and technical support. Excellent human relation skills having dealt with a variety of customers and employees. Computer proficient with MS Office, Database and Internet. Superior ability to achieve immediate and long-term goals. Solid written and oral communication skills.

Experience

Prominent Properties Sotheby's / Office Administrator / Recruiter

2016- PRESENT, Hoboken, NJ

Office administrator for approximately 75 agents. Enter all new listings in our internal system (Dash) / (Prominent Pro) daily. Prepare all broker fee/closing checks for accounting by filling out check requests, enter all transactions into Dash so accounting can close them out. Scan all documents into Zipforms. Answer phone calls. Assist agents with any requests they have. Prepare window flyers/open house flyers for agents. Prepare commission statements for agents and email to attorney's office. Maintain and keep track of open house signs & riders. Tags keys for agent’s listings as well as distribute and keep track of lockboxes. Distribute mail. Maintain office equipment and order supplies. Help train new on boarding agents. Assist the office manager with any requests including recruiting new Sales agents for the office.

Hoboken Little School/ Teacher Assistant

2013- 2016, Hoboken, NJ

Primary teacher responsible for the care/well being of four infants. Duties included feeding, changing diapers, teaching and interacting with the children. Taking the children out for walks. Putting the children down for naps. Attending to their needs throughout the day. Other responsibilities included cleaning of the classroom, sanitizing toys and baby seats. Also participating in arts and crafts with the children and communicating with parents throughout the day if needed.

Waytodough Inc./ Asst. Office Manager

2011 - 2013, Clifton, NJ

Assisted the office manager in day to day activities such as printing and preparing daily reports for the production team. Answer phone calls and assist customers/stores with any problems/ they may have. Check v/m daily and make call backs if necessary. Email the accounting department with any shorts/credits. Assisted in adding on new stores in the Jera system as well as the route guide. Assisted in adding on new products to the Jera system. Worked closely and independently on the March Security system for 17 stores to track and record any suspicious activity. Worked closely and independently with the GreenRoad system to track and watch the drivers driving activity.

Hoboken Senior Services/ Case Manager

2004-2011, Hoboken, NJ

In charge of managing thirty-forty client files. Screened potential clients/seniors by phone or first time home visits for home care services and any other services we can provide. Contact existing clients by phone on a monthly basis and also make home visits to existing clients every three months. Also assist any walk in clients on a daily basis with any problems/tasks they need help with. Answer phone calls and assist with medical transportation/scheduling as needed.

Axa Advisors Equitable/Client Services

1999-2001, Secaucus, NJ

Provided a wide range of administrative support for associates, brokers and internal wholesalers concerning Accumulator's product and services. Acted as a liaison between brokers and agents concerning incoming fund transfers and wires. Contacted financial institutions by placing follow-up calls regarding outstanding requirements and provided assistance to surrendering companies to execute transfers in a timely manner.

Education

Training Certificates/Tech Skills

Saint Peter's College/ B.A., Sociology, Minor: Criminal Justice

1999, Jersey City, NJ

Hoboken High School

1993, Hoboken, NJ

NJ Ease Basic Information and Assistance Training- NJ Dept. of Health & Human Senior Services, 2004

Core Care Management Training- NJ Dept. of Health & Senior Services, 2007

SAMS Training- NJ Dept. of Health & Senior Services, 2009

MS Office, Admin Workflow, Vantage, MS Office Excel, Jera Concepts, March Networks Video Sphere, GreenRoad, Dash, Crest, DocuSign Transaction Rooms, ZipFile Plus, MS Publisher

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