Administrative Assistant Customer Service
Resume:
Sharon Britton
Coordinator
Duluth, GA *****
***********@*****.***
A highly motivated Warehouse Coordinator with an extensive Administrative/Clerk background Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Clerical Support Administrator
Best Buy Distribution Center - Buford, GA
March 2022 to Present
• Inform internal and external customers about any changes with orders
• Assisting the department manager with administrative paperwork and IT work
• Plan daily picking/work assignments and assign work to team members within WMS according to priority
• Keep the team motivated and running efficiently throughout the entire shift
• Update manufacturing report
• Perform quality control/assurance check on completed pallets
• assist in evaluating best work practices and plan process improvements for the team Shipping Coordinator
Thermo Pac - Stone Mountain, GA
June 2021 to May 2022
• Responsible for negotiating courier fees on behalf of clients and tracking shipments
• Communicate with clients and shippers to resolve any complaints
• Excellent attention to detail and the ability to multi-task
• Enter data such as addresses, quantities, and weights to complete the paperwork necessary for shipping
• Prepare and process products for shipment, working to ensure all orders are filled correctly
• Keep records of shipments and file detailed packing slips Administrative Assistant
William Sonoma Distribution - Braselton, GA
March 2020 to March 2021
• Assisted in the development of procedures, work instructions, and quality system documents
• Moved merchandise to the appropriate area for outgoing shipments and check that orders are complete and not damaged
• Wrote reports and emailed management about shipments and inventory levels
• Made sure labels on the product matched the sku on inventory for accurate delivery
• Maintained the storage area and replenish work supplies Education
High School Diploma
Greenville, MS
1998 to 2001
Associate in Science (AS)
Skills
• Exceptional planning, organizational, and critical thinking skills developed through education and work experience.
Effective communication skills, ability to present information to team members in an energetic and motivational manner.
• Microsoft Outlook
• Administrative Experience
• Customer service
• Driving
• Microsoft Excel
• Microsoft Word
• QuickBooks
• Front Desk
Assessments
Attention to detail: Inventory — Highly Proficient April 2021
Applying systematic processes for managing and storing products and merchandise. Full results: Highly Proficient
Administrator — Proficient
April 2021
Personality and problem-solving skills
Full results: Proficient
Warehouse shift leader — Proficient
April 2021
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Customer focus & orientation — Highly Proficient
April 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Following directions — Proficient
April 2021
Following multi-step instructions
Full results: Proficient
Working with MS Word documents — Familiar
April 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Administrative assistant/receptionist — Familiar
April 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer service — Completed
April 2021
Identifying and resolving common customer issues
Full results: Completed
Manufacturing fit — Familiar
April 2021
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Basic attention to detail — Familiar
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Senior administrative assistant/receptionist — Familiar May 2021
Using advanced scheduling and organizational skills in an office setting Full results: Familiar
Warehouse safety — Highly Proficient
June 2022
Using safe practices in a warehouse setting
Full results: Highly Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Scheduling — Highly Proficient
June 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service fit — Familiar
May 2022
Measures the traits that are important for success for customer service roles Full results: Familiar
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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