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Administrative Assistant Customer Service

Location:
Buford, GA
Posted:
March 29, 2023

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Resume:

Sharon Britton

Coordinator

Duluth, GA *****

adv7r6@r.postjobfree.com

+1-404-***-****

A highly motivated Warehouse Coordinator with an extensive Administrative/Clerk background Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse Clerical Support Administrator

Best Buy Distribution Center - Buford, GA

March 2022 to Present

• Inform internal and external customers about any changes with orders

• Assisting the department manager with administrative paperwork and IT work

• Plan daily picking/work assignments and assign work to team members within WMS according to priority

• Keep the team motivated and running efficiently throughout the entire shift

• Update manufacturing report

• Perform quality control/assurance check on completed pallets

• assist in evaluating best work practices and plan process improvements for the team Shipping Coordinator

Thermo Pac - Stone Mountain, GA

June 2021 to May 2022

• Responsible for negotiating courier fees on behalf of clients and tracking shipments

• Communicate with clients and shippers to resolve any complaints

• Excellent attention to detail and the ability to multi-task

• Enter data such as addresses, quantities, and weights to complete the paperwork necessary for shipping

• Prepare and process products for shipment, working to ensure all orders are filled correctly

• Keep records of shipments and file detailed packing slips Administrative Assistant

William Sonoma Distribution - Braselton, GA

March 2020 to March 2021

• Assisted in the development of procedures, work instructions, and quality system documents

• Moved merchandise to the appropriate area for outgoing shipments and check that orders are complete and not damaged

• Wrote reports and emailed management about shipments and inventory levels

• Made sure labels on the product matched the sku on inventory for accurate delivery

• Maintained the storage area and replenish work supplies Education

High School Diploma

Greenville, MS

1998 to 2001

Associate in Science (AS)

Skills

• Exceptional planning, organizational, and critical thinking skills developed through education and work experience.

Effective communication skills, ability to present information to team members in an energetic and motivational manner.

• Microsoft Outlook

• Administrative Experience

• Customer service

• Driving

• Microsoft Excel

• Microsoft Word

• QuickBooks

• Front Desk

Assessments

Attention to detail: Inventory — Highly Proficient April 2021

Applying systematic processes for managing and storing products and merchandise. Full results: Highly Proficient

Administrator — Proficient

April 2021

Personality and problem-solving skills

Full results: Proficient

Warehouse shift leader — Proficient

April 2021

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Customer focus & orientation — Highly Proficient

April 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Following directions — Proficient

April 2021

Following multi-step instructions

Full results: Proficient

Working with MS Word documents — Familiar

April 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Administrative assistant/receptionist — Familiar

April 2021

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Customer service — Completed

April 2021

Identifying and resolving common customer issues

Full results: Completed

Manufacturing fit — Familiar

April 2021

Measures the traits that are important for success in manufacturing roles Full results: Familiar

Basic attention to detail — Familiar

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Senior administrative assistant/receptionist — Familiar May 2021

Using advanced scheduling and organizational skills in an office setting Full results: Familiar

Warehouse safety — Highly Proficient

June 2022

Using safe practices in a warehouse setting

Full results: Highly Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Scheduling — Highly Proficient

June 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service fit — Familiar

May 2022

Measures the traits that are important for success for customer service roles Full results: Familiar

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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