Escrow Assistant Customer Service

Cecilia Hernandez

Escrow Officer

*** ******** ******* ******* **, 95619 - Phone: 916-***-**** - Email: *******@*****.*** OBJECTIVE

Organized, hard worker with strong interpersonal skills. Detail oriented with over ten years of experience in the Escrow field. Pursuing an Escrow position that will match my skill level and allow growth within the company.

WORK EXPERIENCE

Inter County Title Co.- Placerville California: Escrow Officer 11/2019-10/2022

Undertaking the process of legal paperwork needed to close out escrow. Disbursing funds as authorized by all parties. Drawing final documents and preparing statements for the parties

Securing releases of all contingencies.

Starting and closing out escrow files from start to finish Serving as the non-biased main contact of communication between the parties involved. Signature Title- Reno, Nevada: Escrow Assistant

06/2019-09/2019

Managed contracts, negotiations, and all aspects of sales to finalize purchase and exceed customer expectations.

Coordinated with customers about property over the phone and in person Handled all customer service questions and calls

Managed contracts, negotiations, and all aspects of sales to finalize purchase and exceed customer expectations.

Nature’s Bakery- Reno, Nevada: Logistics & Customer Service Consultant

04/2018-06/2019

Allocated orders for shipment

Responsible for all customer service issues and maintained a high standard service

Responsible for daily shipping reports

First American Title-Sacramento, CA: Escrow Assistant 08/2016-01/2018

Managed contracts, negotiations, and all aspects of sales to finalize purchase and exceed customer expectations

Coordinated with customers about property over the phone and in person Corresponding with lenders on all files

Responsible for monthly income and open order reports Rectified monies held in escrow

Ordered loan documents.

Responsible for setting up and sending funding packages EDUCATION

College Of Sequoias/A.A Business Administration

UNR BA Public Health- Current

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