ERCAN TAS
SALESFORCE ADMINISTRATOR-DEVELOPER
Kitchener, ON **********@*******.*** 519-***-****
https://trailblazer.me/id/ertas1
PROFESSIONAL SUMMARY
Salesforce Certified Platform Developer 1 and Administrator with more than 3+ years of experience in configuration and customization on the Salesforce platform. Has hands-on experience with Salesforce Sales Cloud and its implementation real estate domain. Analytical thinker, planner, well versed in agile methodology and project delivery. Rich experience working in multicultural and international environments.
TECHNICAL COMPETENCIES
Salesforce Platforms
● Sales Cloud and Service, and Force.com Platform
Salesforce Developer Skills
● Apex Classes, Apex Triggers, Apex, SOQL, SOSL, DML, REST API, Lightning Web Components, JavaScript, HTML, CSS & Record Triggered Flows, Screen Flows
Salesforce Administrator Skills
● Workflows, Approval Process, Reports & Dashboards, Email Services, Formula, Validation rules, Security Controls
Tools
● Data Migration - Workbench, Data Loader, Data Import Wizard
●Deployment – Change Sets, Copado, Git, GitHub
●Development – Salesforce Developer Console, VS Code
●Project Management – Jira, Miro
Microsoft Products
● Word, Excel, PowerPoint, Outlook, Office.
PROFESSIONAL EXPERIENCES
Salesforce Administrator / Developer
●zillow.com/United States May 2019 to Present
● Created custom fields, formulas, validations, page layouts, approval processes, triggers, objects and relationships, permissions, dashboards and reporting, sales processes, campaigns, record types, and applications.
● Provided customized solutions using the Salesforce platform to support critical business functions, complying with client parameters and budgets that solve client issues.
● Scaled on various Salesforce.com Standard Objects including Leads, Accounts, Opportunities, Products, Campaigns, Activities, and Cases.
● Adapted Email to Case and Web to Case solutions to process incoming client requests and turn them into new case records.
● Developed and maintained data model by creating custom objects, custom fields, relationships between objects via lookup relationship and master detail relationship.
● Developed and maintained sharing model via OWD, sharing rules, apex sharing, roles and groups.
● Created and handled, Apex Triggers, SOQL, SOSL and Unit testing.
● Developed custom user interfaces via screen flows and has basic understanding lightning web component development.
● Designed, developed and maintained Record triggered flows for automations.
● Designed, developed and maintained Auto launched flows and Scheduled Flows.
● Created Approval Processes, maintained existing Process Builder and Workflow Rules for automations.
● Performed data import and export through data loader.
● Worked on Agile methodology and scrum ceremonies
● Custom Settings, Permission Sets, and Sharing Rules. Salesforce configuration including security, custom objects, layouts, and reports.
●Worked on Visualforce pages with Controller classes, Lightning Pages, Aura Components, Lightning Web Components (LWC), Triggers, APIs,
● Create and Maintain Workflows, Validation Rules, Page Layouts, Record Types, Profiles, Field Level Security (FLS), Object Level Security (OLS), Templates, Email Alerts.
Education Sciences and Technology Instructor
Ala-Too International University, Bishkek, Kyrgyzstan May 2010- January 2019
● Conducted and instructed IT and education courses for more than 450 students.
● Applied Learning Management System to analyze and distribute course work, marked essays and examinations to document improvements and processes of students.
● Developed curriculum and resources for language instructors, including sample lectures and application of new material.
PROFESSIONAL CERTIFICATIONS
●Salesforce Certified Administrator ID: 2410418
●Salesforce Certified Developer ID: 2620633
●Copa do Salesforce Certified Fundamentals ID: 023926
●Trailhead Triple Star Ranger rank
VOLUNTEER EXPERIENCE
Outreach Coordinator 2021 to Present
Glencairn Church Bridges Center, Kitchener, ON
● Spearheaded community outreach program to help over 600 people in need.
● Executed charity drives to assist people in the community.
● Expanded the organization’s engagement and develope partnerships.
● Demonstrated leadership and project management skills.
Lightning Components using the Lightning Design System framework, Apex, SOQL, Apex data loader, and declarative platform tools (Process Builder, Visual Workflow, Lightning App Builder, etc.)
Extensive experience in Salesforce development using Lightning, Apex and Visual Force.
Experience with AURA and Lightning Web Component development.
Ability to understand an implemented architecture, and deliver on technical specifications on what the clients need while adhering to overall product architecture & organization standards