Support Representative Customer Service

Wanda

BALL

Work Experience

****- ****: Operations & Office Manager

Inside Sales & Customer Service

Hub33 Investments

• Assisted CEO on all operational matters

• Assisted real estate investment customers and other business patrons with all needs

• Handled scheduling for conferences

• Facilitated Accounts Receivables

• Handled all office management, ordering, organization and client entertainment

• Handled travel bookings for executives and incoming clients

• Google Suite proficient

• Salesforce CRM

2020-2022 Sales & Customer Assistance

Classic Collision

•

Provided Customer Service Management

Facilitated customer scheduling and repairs

Assisted customers with repair estimates

Processed Payments & Credits

Used Salesforce-CRM to managed and follow up sales leads

Used ADP Services to handle payroll

2014 – 2020 Outside Sales Representative

Boy and a Bucket Southeastern Paint Co. Inc.

• Roles including the performance of all office and administrative functions including, sales support, marketing collateral development, human resources, bookkeeping, accounting, and payroll functions. In this role, strong customer experience and account management skills led to promotion to Outside Sales Executive.

• Organized and hosted all event planning.

• Managed crews on dispatching for our services.

• Managed all scheduling and appointments prior to and follow up service.

Loganville Highschool

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