Malika Mercer
Brooklyn, NY, 11212
mercermalika04@@gmail.com
CAREER OBJECTIVE
Diligent professional with 2+ years of experience and a proven knowledge of customer satisfaction. Aiming to leverage my skills to successfully fill the Sales Associate role at your company. EXPERIENCE
POPEYES, Brooklyn, NY
Customer Service Cashier,
June 4th, 2021 - July 4, 2021
● Issue receipts, refunds, credits, or change due to customers.
● Assist customers by providing information and resolving their complaints.
● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
● Answer customers' questions, and provide information on procedures or policies.
● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
● Stock shelves, and mark prices on shelves and items.
● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
● Receive payment by cash, check, credit cards, vouchers, or automatic debits. American League Summer Youth- Brooklyn, NY
Youth Worker
June 2017 - August 2017
● Maintain a safe play environment.
● Assist in preparing food and serving meals and refreshments to children.
● Read to children and teach them simple painting, drawing, handicrafts, and songs.
● Help children with summer school assignments
● Ensure children were safe in our care
EDUCATION
Dr.Susan S . McKinney Secondary School of the Arts September 5th, 2018 - June 26,2022
ADDITIONAL SKILLS
● Leadership
● Microsoft word