Malika Mercer

*** ******** ****** *** **

Brooklyn, NY, 11212

718-***-****

mercermalika04@@gmail.com

CAREER OBJECTIVE

Diligent professional with 2+ years of experience and a proven knowledge of customer satisfaction. Aiming to leverage my skills to successfully fill the Sales Associate role at your company. EXPERIENCE

POPEYES, Brooklyn, NY

Customer Service Cashier,

June 4th, 2021 - July 4, 2021

● Issue receipts, refunds, credits, or change due to customers.

● Assist customers by providing information and resolving their complaints.

● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

● Answer customers' questions, and provide information on procedures or policies.

● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

● Stock shelves, and mark prices on shelves and items.

● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

● Receive payment by cash, check, credit cards, vouchers, or automatic debits. American League Summer Youth- Brooklyn, NY

Youth Worker

June 2017 - August 2017

● Maintain a safe play environment.

● Assist in preparing food and serving meals and refreshments to children.

● Read to children and teach them simple painting, drawing, handicrafts, and songs.

● Help children with summer school assignments

● Ensure children were safe in our care

EDUCATION

Dr.Susan S . McKinney Secondary School of the Arts September 5th, 2018 - June 26,2022

ADDITIONAL SKILLS

● Leadership

● Microsoft word

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