Support Remote Engineer

MANIKANDAN V

HSR Layout

Bengaluru-******

Phone: +91-938*******

Email: ************@*****.***

CAREER OBJECTIVE

A highly accomplished, skilled and knowledgeable Software Professional with extensive knowledge of networking and computer applications. Looking for an opportunity in the field of information technology as networking in a renowned organization.

EDUCATION QUALIFICATION

Master of Science, InformationTechnology,2013-72% From Annamalai University Chidambaram

PUC From Government Higher Secondary School, 2008– 58%

SSLC From Government Higher Secondary School, 2006–63%

CERTIFICATION

•PHP Scripting Language in S-Logix at T. Nagar, Chennai 2013

TECHNICAL SKILLS

Installation & Configuration of Wireless Access Point, Modem and Router, sub Router configure WAN, LAN Set-up, LAN cable crimping,

DNS,Static IP,Dynamic IP configuration.

Installation of Client operating system like Windows 7, Windows 10.

Well versed with internet, Installation & Troubleshooting of Software's

Configuring and troubleshooting Outlook Express and MS Outlook.

IT SKILLS

HTML, CSS, JAVA SCRIPT, DREAMWEAVER, PHP, MYSQL, PHOTOSHOP,

WORDPRESS, (WOOCOMERCE, ECWID Ecommerce Online Store Maintenance)

Website Maintenance and Design page layouts and templates, Editing, writing, and designing Website content, designing sample pages including colours and fonts

Visual design (photo editing, logo design, and following the latest design trends) Manage the website content using WordPress.

Maintain and update all plugins for website up to Date.

WORK EXPERIENCE

Working TTN Network as Technical Support Engineer Bangalore from July 2022 to till date.

Worked as IT Admin in ISOFTCRUISE SOFTWARE SOLUTIONS AND TRAINING OPC LTD from Feb 2019 to Jan 2020 in Bangalore.

Worked as IT-Engineer Staff in AVON SOLUTIONS INDIA PVT LTD from August 2014 to Feb 2019 in Bangalore.

JOB PROFILE

Responsibilities:

Support for configuration & troubleshooting in routers & switches for enterprise Customers.

Making Out bound and Taking In bound calls to resolve network and system related problems step by step by guiding the client.

Installing, Configuring, troubleshooting the DOCSIS, Fiber cable modem or cable modem router in the client place

Configuring all kinds of basic ADSL/DSL type Wi-Fi routers

Documentation preparation for day-to-day problem & resolution.

Monitoring all application servers to run smooth operations.

Configuring and troubleshooting the VoIP devices for customers.

Monitoring and Troubleshooting the Subscriber units.

Resolve technical issues related to network interruption.

Supporting And troubleshooting LAN, WAN, WLAN connectivity issues.

Wireless Router, modem configuration and network cable crimping.

Wireless Access Point maintains and configuration.

Allocation of desktop to end user with profile configuration (outlook, email, system application)

Maintain IT assets (Laptop, mobile, scanner, printer, Routers etc.

Support remote assistance for Troubleshooting and installation

Assistant for OS installation, software installation and software updates, Data Backup

Diagnosing and solving technical issues, application programs either over the phone or Mail, Monitoring on CCTV every day.

STRENGTHS

Quick Learner

Am Not taking rest until my job completed

Committed team player

PERSONAL DETAILS

Date of Birth : 24th April 1991

Gender : Male.

Marital Status : Married.

Languages Known : English, Tamil, and Kannada,Telugu

Hobbies : Internet, playing chess, designing photo

DECLARATION

I hereby declare that the information furnished above is true to the best of my

Knowledge.

Yours truly

Date: Manikandan V

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