Administrative Assistant Remote Customer

**** *. **** **.

Chicago, Illinois *****

773-***-****(cell)

********@***.***

Hope Y. Miller-Pinkston

Summary

Outgoing, affectionate and outstanding employee with over twenty-two years’ experience with Chicago Public Schools serving students, parents, and teachers. With strong leadership skills looking to secure a responsible position within your company, while effectively utilizing my skills, knowledge and experience as opportunity for advancement, while I have worked under various Administration heads and have thrived under their leadership, with the ability to perform multiple tasks.

Work Experience

Amazon Fulfillment Center

FC Associate I November 2021 – Present

Prepare customer orders relying on Amazon services

Use scanners to read barcodes on products

Follow instructions from prompts on screens to complete tasks

Troubleshoot problems

Ensure product meets quality requirements

Administrative Assistant

School Clerk/Cheer Coach April 2006 – Aug. 2010

Administrative Assistant to Principal

Proactive in completing all tasks in timely manner

Assists security when needed

Process Student Travel for Approval

Microsoft Word, Excel

Program Schedule Clerk

Discipline/Security Asst. January 2004 - April 2006

Perform a variety of clerical functions as required by the Dean=s Office

Prepare and type all Incident/Misconduct Reports

Prepare paperwork for expulsions

Assists in the supervision of students

Assists security when needed

Assists in selling transportation passes to students

Microsoft Word, Excel

School Assistant

Payroll May 2002 - October 2003

Processed and prepared payroll for school personnel/Issue checks (Kronos)

Typed a variety of original correspondence and memorandums

Received phone calls and messages for the school personnel

Opened, sorted, and distributed incoming mail/school correspondence

School Assistant

Main Office June 2001 - May 2002

Assisted in the supervision of students

Operated photocopying and duplicating machines to reproduce educational materials

Greeted and directed visitors to appropriate areas of the school

Retrieved student information (SI)

Program Schedule Clerk

Dept. Of Truancy Prevention (Office of Schools/Regions) September 1998 - June 2001

Performed clerical duties: typing(40wpm), faxing, filing, (alpha and numeric) and mail sorting

Issued work permits

Assisted with Truancy Hotline (Operator)

Entered cases on Microsoft Access 2000

Education

2017 – Present. Associate Degree Bus. Mgmt. Eastern Gateway Community College

(TBD)

2004 Certificate for Work Keys (Paraprofessional) NCLB Highly Qualified

Chicago Public Schools

1992 Certificate (Clerk Typing) Dawson Technical Inst.

1990 Diploma Du Sable High School

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