Data Entry Service Representative
Resume:
XAVIERA MCRAE
Syracuse, NY *****
*****************@***********.***
Hardworking and very motivated person, willing to learn. I will always put my best foot forward. Work Experience
OMNI Ambassador
BJ's Wholesale Club - Syracuse, NY
May 2022 to Present
Fill orders customer place online for in store pick up. Sanitize work area during work and before shift end. In-Store Shopper
Instacart Shoppers - Syracuse, NY
February 2021 to May 2022
Fill orders customer place online for in store pick up. Sanitize work area during work and before shift end. Housekeeper
Red Roof Inns, Inc. - Syracuse, NY
August 2018 to February 2019
Clean rooms when customer checkout.
CSR - Customer Service Representative
Medical Answering service - Syracuse, NY
August 2017 to February 2018
Take inbound calls
Data entry
Set up transportation to medical offices
Medical Answering Service
Education
High school diploma in GED
Sidney Johnson- GED program - Syracuse, NY
November 2000 to January 2001
High school or equivalent
Skills
• Data Entry
• Live Chat
• Order Entry
• Sales
• Computer Operation
• Microsoft Office
• Help Desk
• Upselling
• Typing
• Computer Networking
• Guest Services
• Microsoft Excel
• Microsoft Outlook
• Microsoft Windows
• Microsoft Powerpoint
• Customer service
Certifications and Licenses
Driver's License
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Call Center Customer Service — Completed
March 2020
Applying customer service skills in a call center setting. Full results: Completed
Sales: Influence & Negotiation — Familiar
March 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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