XAVIERA MCRAE

Syracuse, NY *****

adv7bn@r.postjobfree.com

+1-315-***-****

Hardworking and very motivated person, willing to learn. I will always put my best foot forward. Work Experience

OMNI Ambassador

BJ's Wholesale Club - Syracuse, NY

May 2022 to Present

Fill orders customer place online for in store pick up. Sanitize work area during work and before shift end. In-Store Shopper

Instacart Shoppers - Syracuse, NY

February 2021 to May 2022

Fill orders customer place online for in store pick up. Sanitize work area during work and before shift end. Housekeeper

Red Roof Inns, Inc. - Syracuse, NY

August 2018 to February 2019

Clean rooms when customer checkout.

CSR - Customer Service Representative

Medical Answering service - Syracuse, NY

August 2017 to February 2018

Take inbound calls

Data entry

Set up transportation to medical offices

Medical Answering Service

Education

High school diploma in GED

Sidney Johnson- GED program - Syracuse, NY

November 2000 to January 2001

High school or equivalent

Skills

• Data Entry

• Live Chat

• Order Entry

• Sales

• Computer Operation

• Microsoft Office

• Help Desk

• Upselling

• Typing

• Computer Networking

• Guest Services

• Microsoft Excel

• Microsoft Outlook

• Microsoft Windows

• Microsoft Powerpoint

• Customer service

Certifications and Licenses

Driver's License

Assessments

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call Center Customer Service — Completed

March 2020

Applying customer service skills in a call center setting. Full results: Completed

Sales: Influence & Negotiation — Familiar

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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