VENOLA A. BROOKS
*******@*****.*** 347-***-**** Bronx, United States 10469
Experience
OTG Laguardia Queens, NY
Barista
● Prepared and served coffee, espresso drinks, blended coffees and teas.
● Maintained clean and organized workspace, enabling coworkers to locate resources and product.
● Described menu items to customers and suggested products based on stated preferences.
● Received and accurately processed customer payments.
● Stocked customer service stations with paper products or beverage preparation items.
● Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
● Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
● Created complex, hand-crafted beverages based upon customer preferences.
● Followed health, safety and sanitation guidelines to pass state inspections. WIS International Inventory New York,
NY
Inventory Associate
09/2018 - 07/2022
● Performed inventory counts and ordered materials.
● Tracked inventory usage, documented discrepancies and maintained overall count.
● Participated in physical inventory counts to keep information accurate and current.
● Entered information into system to update status reports. Aramark Queen, NY
Cashier
08/2018 - 09/2018
● Collected payments and provided accurate change.
● Helped customers find specific products, answered questions and offered product advice.
● Worked closely with front-end staff to assist customers.
● Processed sales transactions to prevent long customer wait times.
● Accepted cash and credit card payments, issued receipts and provided change.
● Scanned merchandise using point-of-sale system for accurate purchase totals.
● Operated cash register or POS system to receive payment by cash, check and credit card.
Education and Training
SUNY Buffalo State Buffalo, NY
Bachelor of Arts in Art
08/2010