LT
LANDON TURNER
**************@*****.*** 318-***-**** Bossier City, Louisiana 71112
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer Service
Supervision & Leadership
Data Gathering and Analysis
Critical Thinking
Problem Resolution
Basic Math
Active Listening
Friendly, Positive Attitude
People Skills
Texas Roadhouse Bossier City, LA
To-Go and Host/Board Coordinator
09/2022 - Current
Exercised versatility in fast-paced, agile work environments. Participated in ongoing training and compliance activities. Defined team directions and provided guidance to members. Displayed strong telephone etiquette, effectively handling difficult calls. Identified the needs of customers promptly and efficiently. Maintained positive working relationship with fellow staff and management.
Greeted guests and gathered information to seat groups or place on waitlist.
Controlled wait times and sat guest accordingly.
Answered telephone to provide dining information and take reservations Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Built positive relationships with other front-of-house and kitchen staff. Parkway High School Bossier City, LA
Summary
Skills
Experience
Education and Training