Marsha Gates
OKOLONA, MS *****
662-***-**** - *********@*****.***
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Leadership Training, North Mississippi Medical Center
Serve Safe Certification
Multitasking Abilities
Problem-Solving
Critical Thinking
Data Entry
Conflict Resolution
Time Management
Work History
11/2021 to Current
Security Control Officer
North MS Medical Center – Tupelo, MS
Dispatch 20 plus customers request to Security Officers on duty.
Monitor 100 plus cameras and intrusion alarms for NMHS/NMMC system wide.
Maintain Security Camera and Alarm reporting system.
Report malfunction camera and alarm devices daily.
Improved operations through consistent hard work and dedication
Demonstrated respect, friendliness and willingness to help wherever needed
Used Microsoft Word and other software tools to create documents and other communications
Prepared variety of different written communications, reports and documents to ensure smooth operations
Resolved problems, improved operations and provided exceptional service
Led projects and analyzed data to identify opportunities for improvement
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Created plans and communicated deadlines to ensure projects were completed on time
07/2018 to 10/2021
Centralized Monitor Tech
North Mississippi Medical Center – Tupelo, MS
Monitored over 20 patients' heart rhythms and functions through cardiac monitoring strips.
Used coordination and planning skills to achieve results according to schedule
10/2004 to 10/2017
Security Control Supervisor
North MS Medical Center – Tupelo, MS
Oversee 24/7 Security Monitoring Control Operation for NMHS/NMMC.
Work closely with NMMC Management to identify and implement process changes, improvements and efficiencies, and ensure solid security practices.
Responsible for aligning NMMC team security functions with organization's overall business objectives.
Provide framework for which team members can be successful in achieving team and individual performance objectives.
Identify and respond to security incidents, including investigation, response, and resolution.
Monitor information security intelligence and keep abreast of events, research and developments.
Managed team of (5) employees, overseeing hiring, training, and professional growth of employee.
Education
05/1991
High School Diploma
Okolona High School - Okolona, MS
College Preparatory Classes
Volunteer
Okolona Parent Teacher Organization (PTO), Volunteer
Additional Information
Certified Parent Leader under Parents for Public Schools, Inc.
Newly Elected Official for the City of Okolona (Councilwoman Ward 4)