Marsha Gates

OKOLONA, MS *****

662-***-**** - adv73p@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Leadership Training, North Mississippi Medical Center

Serve Safe Certification

Multitasking Abilities

Problem-Solving

Critical Thinking

Data Entry

Conflict Resolution

Time Management

Work History

11/2021 to Current

Security Control Officer

North MS Medical Center – Tupelo, MS

Dispatch 20 plus customers request to Security Officers on duty.

Monitor 100 plus cameras and intrusion alarms for NMHS/NMMC system wide.

Maintain Security Camera and Alarm reporting system.

Report malfunction camera and alarm devices daily.

Improved operations through consistent hard work and dedication

Demonstrated respect, friendliness and willingness to help wherever needed

Used Microsoft Word and other software tools to create documents and other communications

Prepared variety of different written communications, reports and documents to ensure smooth operations

Resolved problems, improved operations and provided exceptional service

Led projects and analyzed data to identify opportunities for improvement

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting

Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment

Created plans and communicated deadlines to ensure projects were completed on time

07/2018 to 10/2021

Centralized Monitor Tech

North Mississippi Medical Center – Tupelo, MS

Monitored over 20 patients' heart rhythms and functions through cardiac monitoring strips.

Used coordination and planning skills to achieve results according to schedule

10/2004 to 10/2017

Security Control Supervisor

North MS Medical Center – Tupelo, MS

Oversee 24/7 Security Monitoring Control Operation for NMHS/NMMC.

Work closely with NMMC Management to identify and implement process changes, improvements and efficiencies, and ensure solid security practices.

Responsible for aligning NMMC team security functions with organization's overall business objectives.

Provide framework for which team members can be successful in achieving team and individual performance objectives.

Identify and respond to security incidents, including investigation, response, and resolution.

Monitor information security intelligence and keep abreast of events, research and developments.

Managed team of (5) employees, overseeing hiring, training, and professional growth of employee.

Education

05/1991

High School Diploma

Okolona High School - Okolona, MS

College Preparatory Classes

Volunteer

Okolona Parent Teacher Organization (PTO), Volunteer

Additional Information

Certified Parent Leader under Parents for Public Schools, Inc.

Newly Elected Official for the City of Okolona (Councilwoman Ward 4)

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