Salesforce Administrator Civil Engineering

HALA SALAMA

301-***-**** ****.********@*****.*** linkedin.com/in/hala-salama-aba896172/

SUMMARY

Salesforce Professional passionate about efficiency and solving complex business problems. With over 7 years of experience in education, I have strong analytical skills with an interest in using the Salesforce platform to help end users and businesses succeed. CERTIFICATIONS & QUALIFICATIONS

Certified Salesforce Administrator (Credential ID: 3065745)

Google Analytics Certificate (In Progress)

JIRA Fundamentals Badge (Credential ID: 251441241) PROFESSIONAL EXPERIENCE

Salesforce Professional

Talent Stacker Career Development Program, 2023 - Present

Member of the Talent Stacker Professional Development Program

Team of Individuals learning best practices around Salesforce and the broader Salesforce ecosystem

Salesforce Study Programs for Certification and Certification Prep

Professional Development Topics such as Business Requirement Gathering, Solutioning, and best practices for implementations

Education Professional

Tarbiyah Academy (International Baccalaureate), 2019 - 2021 AlHuda School, 2015-2017

PGMA Sunday School, 2007-2009

Communication & Stakeholder Engagement: Built strong relationships as the point of contact between stakeholders and managers, ensuring timely and accurate communication of all details.

End User Training: Trained over 70 stakeholders a year on relevant/specialty topics and improved individual learning pathways to best support client success.

Industry Knowledge: Planned, organized, and implemented curriculum and assessments that provided students with a comprehensive learning experience.

Product Delivery: Adapted teaching methods and instructional materials to meet students' varying needs and interests during the Covid pandemic (including: skills knowledge, social and emotional learning, and engagement). EDUCATION

Master of Environmental Engineering, Cairo University, 2007.

Bachelor of Science in Civil Engineering, Cairo University, 2004.

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