Office Assistant Customer Support

R E C E P T I O N I S T

A S I A D E V E A U X

AD

Critical Thinking

Self-Motivated

Organization and Time Management

Teamwork and Collaboration

Active Listening

Problem-Solving

Good Telephone Etiquette

Decision-Making

A motivated recent graduate with a range of customer service experiences, looking for an opportunity to acquire work experience as a Office assistant . Driven to boost total effectiveness while maintaining filing systems, screening incoming calls, and taking numerous calls. Experience in providing satisfied clients with excellent customer support.

S K I L L S

Profile

E D U C A T I O N

graduated

2021-2023

NORTH PEACE SECONDARY SCHOOL

grade 10 year (only)

2020-2021

ENGETIC LEARNING CAMPUS

E X P E R I N C E

Really Great Company

SAFEWAY STORE ASSOCATE 2022 - 2023

250-***-****

9620 102 ave Fort st john, Canada

***********@*****.***

Greeted customers, helped locate merchandise and suggested suitable options. Answered phone call questions about store policies and addressed customer concerns.

Balanced and organized cash register by handling cash, counting change and storing coupons.

Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Informed customers of current store promotions to encourage additional sales purchases.

Maintained customer satisfaction with quick and professional handling of product returns.

Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Spoke to customers in native language to increase loyalty and establish relationships.

Tracked down hard-to-find merchandise at diverse locations.