Pest control tech and bed bug supervisor.
Resume:
Julia Drapala
Killeen, TX *****
*.*********@*****.***
Work Experience
Service tech, Supervisor bed bug division and customer service specialist Bob Jenkins Pest and Lawn Services - San Antonio, TX March 2014 to Present
I provide customer service to 276 customers per month, tending to their pest control needs, providing service on the interior and ext. Includes but not limited to, interior spot treatments looking for any conducive conditions that can pose a threat now or in the near future. Inspection of entry pts checking for weather stripping and fluctuation in foundation, communicating with the customer and education them on the process that will take place at the time of service and there after. Implementing correct ipm, and ppe. Thinking outside of the box and insure I maintain the health and well being of the customers. 100% of my career is customer service. With over 20 years experience in the pest control and bed bug industry, I take pride in being able to help or make a difference in someone's life, and keep it worrie free. Customer service is key. Being able to wear a smile no matter how hectic a situation may seem. I will also provide 4 letters of recommendation.
Education
2nd yr college in Psychology
Cal State Long Beach
Skills
• Pest Control
• Service Technician Experience
• Sales
• Driving
Languages
• English and Spanish - Expert
Military Service
Branch: United States Army (Husband)
Service Country: United States
Rank: E-7 whiskey medic
Husband is active military
Certifications and Licenses
Pesticide Applicator’s License
2012 to 2024
Pest Control License
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