Senior underwriting technician
Resume:
Daniel C. Blackburn
Underwriting Technician Claims Adjuster
***************@*****.*** • 732-***-****
www.linkedin.com/in/daniel-blackburn-097423233 •
Prattville, AL 36067
Summary
Experienced Underwriting Technician and Claims Adjuster with proven track record of managing high net worth accounts. Excellent technical expertise and account management aptitudes. Strong communicator, achieving outstanding levels of customer satisfaction. Adaptable to changing working conditions, and adept at both leading and team-working. Proficient in carrying out high volumes of work under tight deadlines while maintaining quality standards. Driven to leverage technical and leadership skills in a role that advances the company revenue goals. Technical Proficiencies
Tools: Holds Alabama resident adjuster license for P&C, workers compensation & Crop Xactimate (in progress with AdjusterPro)
Microsoft office (Word, Excel)
SIMSOL 2.0, CAS, CI
Career Experience
Annalan Laboratories, Neptune, NJ, June 2021- December 2022 Laboratory Technician
Handling the production of molds and night guards. Ensuring adequate supply levels. MSIG USA, Warren, NJ, February 2020 – June 2021
Underwriting Associate
Managed high-value accounts at every Ocean Marine port of entry. Analyzed air, sea and domestic transit shipments with the goal of improving the applied premium rates. Performed account audits on a monthly, quarterly and end-of-year basis. Created financial and stock reports for tracked and logged shipments. Leveraged effective verbal and written communication skills, as well as self-leadership to navigate the pandemic working conditions.
Successfully broke through a new line of insurance business handling extraordinarily high value shipments in a period of global uncertainty with limited support. AIG Private Client Group, Berkeley Heights, NJ, September 2005 – April 2019 Senior Underwriting Technician, March 2010 – April 2019 Managed business binder issuing for high-value clients nationally, of which 20 VIP accounts with premiums between $100K -
$500K. Analyzed, reviewed and renewed policies at a far faster rate than the standard. Established and approved policy endorsements. Created underwriting and claims templates that became widely used in the company.
Was awarded authorization to approve homeowner inspection reports for up to $15M in total replacement cost.
Grew and managed a client list with account premiums between $42M - $75M.
Recognized as employee of the quarter for the Northeast office. Senior Claims Adjuster II, September 2005 – March 2010 Managed a high volume of claimant calls daily, gathering and investigating claim data with relevant legal and repairs counterparts. Determined homeowner, auto, collection and excess claims liability, negotiating BI and GL claims to completion. Main point of contact for counterparts in the legal and repairs areas.
Completed 16 cases in litigation, both independently and together with a counsel team. P a g e 2 2
Recognized as employee of the quarter for the Northeast office, for handling the highest number of claims in the region with a 99% customer satisfaction rate.
The Hartford, Eatontown, NJ, January 1999 – February 2004 Insurance Claims Adjuster
Verified, reviewed, and completed claims for Auto and Property insurances spanning multiple states. Inspected locations on- site and created the customer estimate reports in SimSol 2.0. Thoroughly researched pricing for client claims. Gathered claimant information from a high volume of clients daily. Coordinated claim file roundtables together with the PIP, BI and LIT teams. Operated switchboard in order to ensure adequate administrative assistance as needed.
Acknowledged for outstanding customer service with an over 95% customer satisfaction rate for the year 2003.
Key point of contact for potential fraudulent claims communication towards the SIU division. Education
Diploma Major in Broadcasting
Connecticut School of Broadcasting, Hasbrouck Heights, NJ September 1999- November 1999
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