Service Representative Customer

Jada A. Baptiste

Soubise, St. Andrew’s

473-***-****

**************@*****.***

Objective

Seeking a job that is challenging and rewarding and will give me the opportunity to build a career in the area of customer service.

Skills

Acquired knowledge in Microsoft Word and Excel.

SCHOOL ATTENDED

St. Andrew’s Methodist School 2003 – 2009

St. Andrews Anglican Secondary School 2009 – 2015

TAMCC 2015 – 2017

QUALIFICATION

English

Principle of Business

Office Administration

Social Studies

History

WORK EXPERIENCE

KM2 Solution December 2017 to September 2020

Position: Customer Service Representative

Programs: Telecommunication Service of Trinidad & Tobago (TSTT)

Santaner Consumer USA (SCUSA)

Duties: Call clients to inform them of the new service packages TSTT has to offer and to upgrade their packages while maintaining a positive customer service relationship.

Call clients regarding their outstanding mortgage payment on their vehicle (s) and make the relevant arrangement for payment while maintaining a positive customer service relationship.

CBN Grenada Inc May 2021-present

Position: Redemption clerk

Duties: Redeemed game voucher tickets, customer service and minor technical support

REFERENCES

Ms. Katura Graham

Ministry of Utility and Works

Botanical Gardens

Tanteen

St. George

473-***-****

Ms. Kitonah Bowen

Receptionist of Princess Alice Hosiptal

Mirabeau

St. Andrew

473-***-****

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