Case Manager, Wound Care Certified, Ostomy Certified

Sheila Toal, RN

**** **** **. ********* ** ***** • 907-***-**** • **********@*****.***

Professional and dedicated Registered Nurse with extensive experience providing skilled nursing services for patients in a wide variety of clinical, hospital, and home settings. Proven ability to independently manage both administrative and clinical functions while maintaining the highest possible levels of care. Strong track record of effectively operating in busy and chaotic environments while making decisions related to patient care. Exceptional communication and teamwork skills.

• Demonstrated success working with doctors, nurses, and healthcare professionals to coordinate effective care for patients; as a Case Manager for Providence Wound Center, worked with multiple providers to ensure acute and chronic wound patients received consistently excellent services, managing handoffs between wound nurses and providers

• Highly developed communication skills, with the ability to interact with patients and their families in a calming, reassuring, and professional manner; while at Providence Hospice, worked on an overnight shift as the only nurse, answering all questions and keeping patients and families updated on changing conditions during very stressful times

• Exceptionally strong nursing and assessment skills, with a track record of making independent decisions; advanced knowledge of assessments, medication management, IV infusion, wound care, patient education, medical record management, etc. Admissions & Discharge • Patient Education & Communication • Scheduling • Medical Records Registered Nurse in AK & NJ • BLS

EXPERIENCE

Providence Outpatient Wound Center, Anchorage AK June 2017 - present Case Manager

• Develop patient treatment plans and conduct initial and follow up assessments

• Contribute to the patient care team for wound care management during daily and weekly care meeting

• Create and observe course of action related to wound care treatment plans

• Consult with palliative care and chronic wound patients and families on treatment goals and plan of care.

• Work under direct supervision of Wound Physician

• Educate and train nurses and Patient Care Technician Frontier Home Health and Hospice, Anchorage AK July 2014 - June 2017 Case Manager

• Case managed up to 25 patients throughout the day

• Performed up to 25 Skilled Nursing visits per week.

• Managed 12 or more wounds weekly involving a variety of treatments and the basics of wound healing

• Medication management, including IV infusion, to manage symptoms and maximize quality of life

• Close communication with patient, caregivers and team member to maximize a positive outcome ANMC Orthopedic Clinic, Anchorage AK April 2012 –July 2014 Case Manager

• Scheduled surgeries and procedures and managed cases for Alaska Native individuals requiring orthopedic care throughout the state

• Regularly called upon to completed simple nursing procedures on patients; train LPNs, Medical Assistants, and PAs on procedures and techniques

• Communicated with patients and their families in person and over the phone, determined needs and informed patients of scheduling and procedure changes

• Completed all paperwork and medical records in a timely and accurate manner Providence Hospice, Anchorage AK Feb 2007 – Feb 2012 Hospice Case Manager

• Attended to emotional, psychological, physical and spiritual needs of patients and families as the sole person available on the night shift; case managed up to 60 patients at a time

• Utilized strong assessment skills to ensure patient comfort

• Performed Skilled Nursing visits for general assessment, medication management, pain crisis, and distress, including seizures, agitation, CVAs, terminal distress, etc.

• Worked closely with Hospice Team to provide stability and continuity of care in times of great distress

• Anticipated needs of patients and overlapped skills with other team members to facilitate smooth transitions between providers

Denali Hospice, Anchorage AK Sept 2006 – Jan 2007

On Call RN

• Case managed up to 25 patients throughout the evening and night after office hours

• Performed Skilled Nursing visits including admissions, assessments, pain and medication management, patient education, IV infusion and wound care

• Managed signs and symptoms of disease to maximize quality of life during dying process

• Triaged telephone calls

• Coordinated patient care with Hospice team

Denali Home Health, Anchorage AK Jan 2001 – June 2003 On Call RN

• Admitted patients, processed all paperwork, and scheduled weekend home visits

• Served as weekend On-Call Nurse, completing Skilled Nursing assessments, medication management, IV infusion, wound care, patient education and death pronouncement VNA Care, Mt. Laurel NJ Jan 1998 – Aug 1998

RN Case Manager

• Managed a caseload of 40 patients with 30 visits/week

• Provided home Skilled Nursing visits including appropriate referrals to Home Health Aid, Occupational Therapist and Physical Therapist

• Assessed cases and billed Medicare and Medicaid as appropriate Colorado Home Care, Longmont CO April 1996 – Dec 1997 RN Case Manager

• Managed caseload of 25 patients with 30 visits/week

• Conducted Skilled Nursing home visits, referring patients to Home Health Aid, Occupational Therapists, and Physical Therapists as necessary

• Assessed cases and billed Medicare and Medicaid as appropriate SalemCare, Salem NJ June 1995 – March 1996

RN Case Manager

• Managed caseload of 25 patients with 30 visits/week; provided Home Skilled Nursing visits including appropriate referrals to various specialists

• Gained experience with both Medicare and Medicaid billing practices Pennsville Visiting Nurse Assoc., Pennsville NJ Sept 1994 – June 1995 RN Case Manager

• Performed home care and public health nursing including adult, child wellness and flu clinics Olsten Quality Care, Cherry Hill NJ Aug 1994 – July 1995 Part Time Home Care RN

• Performed Home Care Skilled Nursing visits

Cooper Hospital, Camden NJ June 1992 – Sept 1993

PCU Staff RN

• Gained PCU and Critical Care experience on Telemetry/Cardiac Unit as a staff RN EDUCATION

Helene Fuld School of Nursing, Camden NJ 1992

• Associate in Science Degree

• Diploma in Nursing

LICENSES AND CERTIFICATIONS

• Registered Nurse licensed in Alaska and New Jersey

• BLS

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